1081 Epicor Testimonials

"Epicor ITSM enables us to meet all of our customer's detailed reporting requirements and effectively manage service calls to ensure our customers enjoy world-class service."

"Whenever I need them to understand us and figure out what we are trying to do, they are there and walk us through whatever we need. With all of the Epicor experience in the electrical supply industry, they really understand our business."

“Our customer service has been able to grow because we now have live data to work with. Our sales people can find the orders, they can process the orders themselves, they can check on the orders, and they can expedite the orders quickly. We could not do that in the past. When a delivery is made, we capture the signature so we don't have to go back and hunt through paperwork. Our employees can sit at their desks and do their work.”

"Epicor ERP has automated our processes and improved production planning thus helping us gain a competitive advantage."

"Jay’s success comes from our customer care and our willingness to look at data and make changes to the way we do things. We’re always looking to improve, and with our Epicor Eagle system we can."

“Epicor has allowed us to expand overseas and set up an office in the Philippines. There is no way we could have achieved this without Epicor.”

"The functionality of Epicor Eagle exceeds anything we could possibly think of. Eagle was the right solution for growth."

"The technology is always growing and evolving, and Epicor is committed to making Prophet 21 the best product for the distribution business."

"Epicor inspires us to strive for greatness, because they constantly enhance their software, which then allows us to serve our customers by using the latest technology. Epicor plays a vital role in the growth of our company."

"I can’t imagine running a hardware store without Epicor Eagle. Without it, I don’t know where we’d be."

"The online learning classes from Epicor University were extremely helpful in introducing the new functional aspects of Prophet 21 to our employees. The Learning Management System is wonderful for training new users on Prophet 21. Epicor technology and tools for learning and growing are all there; you just need to access them."

"I would recommend the Epicor Eagle system to anyone contemplating an upgrade. Change is always challenging, but it is more than worth it. Your business needs it."

"In my opinion, Epicor’s service and support, and the Eagle solution are superior to the competition. I feel like we have great tools that can help us continue to grow for many years to come."

"Epicor LumberTrack makes us more competitive. We're able to turn around our goods and invoices quickly and efficiently. It has made us smarter in our day-to-day jobs. We have more information at the ready. It's an excellent system."

"We wanted to diversify as part of our growth strategy, and we knew Epicor Eagle had the versatility to handle that. It has been an excellent investment, and one we can continue to grow with."