"RONA was blown away by how quickly we converted the store we acquired. It was very seamless. The only thing the customer noticed was an invoice with Moffatt & Powell at the top."
"We asked Epicor to get us live sooner rather than later, as it would make us a better company than our legacy system had us at. The Epicor consultants delivered-and delivered with a bang that was better than expected."
"The greatest benefit was moving from the batch environment, where our information wasn’t timely, to having real-time information readily available throughout our company."
"When you work in the business every day, you don't work on the business. Hiring Epicor consultants allowed us to step back, look at the numbers and enact change. We've gained a competitive advantage because we are now constantly improving our business."
"Epicor BisTrack is helping us manage our business and margins. We can view data by branch or by product, and use that information to make decisions and look at possibilities."
"I think the top three benefits of selecting Epicor are the customer service, the business partnership, and the solution integration capabilities. The Epicor service culture is phenomenal and that was a big selling point for us."
"We have always prided ourselves on shipping most orders the same day. Before, we had to have tons of inventory on the shelf just in case. With Epicor ERP, we now manufacture items faster due to the enhanced ability to forecast customer buyer trends…We've even been able to tie our manufacturing process to the seasonal demands of customers. This has enabled us to remove a ridiculous amount of unneeded inventory from our shelves."
"We recommend that other businesses move to the Epicor Eagle Hosting solution. Instead of running an onsite IT operation, they will have more time and energy to focus on their own businesses."
"We need to know the best methods for increasing our bottom line and profit margins. Epicor ERP [Kinetic] gave us the information needed to raise prices in some cases, or even eliminate offerings that are just not cost-effective to maintain."
"Once we implemented Epicor ERP we immediately benefitted from better visibility and real-time access to information - the system is very intuitive and easy to navigate."
"When employees from sites yet to go live tour postimplementation sites, even the biggest detractors become the biggest supporters. Change is hard, but proven success makes change easier for other locations."
"The Epicor Prophet 21 system allows us to grow our company; we can do more with less. Epicor's open architecture and investment in new technology continues to evolve. We'll be with them a long time."
"I really liked how Epicor approached our pain point, took ownership, and was totally committed to helping us succeed with the API integration. This is…redefining the ERP relationship. We want to have a true partner, and Epicor is interested in supporting that vision. The Epicor Prophet 21 ERP is our backbone; it keeps everything running."
"With Prophet 21 solution, we've grown our business by at least 25 percent without any increases in staff. We process transactions more efficiently, and can pull just about any information we need very easily."
"As a distributor, we like to say we are in the 'Information Business,' and the Epicor Prophet 21 system has made a tremendous amount of information easily accessible, which helps us serve our customers and entire team. With Epicor, we knew we would get regularly scheduled updates and feature releases. This has been a dramatic improvement over our previous system."