“In terms of future plans, we want to bring a 'good, better, best' model to the market. Our goal is to continue to increase our customer base-our partnerships with Epicor and Orchid Advisors will help us get there faster.”
“We tell other dealers that the first BisTrack add-on application that anyone should buy is BisTrack Delivery. It's a staple in our business and having the visibility and real-time information is crucial for success.”
“Epicor allows us to track the status of jobs in real time as they move through every point on the shop floor. As a result, we can now make wise and quick decisions based on Epicor reports and dashboards. We've even been able to accurately instill additional buffer time into our quotes to meet customer deadlines.”
"Epicor XL Connect is a great tool. The ability to build new reports and create different variations has been amazing. Senior management and shareholders love our new reporting and have commented on how easy it is to navigate around information. The level of detail and the amount of information we are now able to gather and present is ten times better with Epicor XL Connect, and doesn’t require any manipulation to the system."
"As technology gets cheaper and labor gets more expensive, we are looking for the best arrangement to give us a low labor cost with low investment in equipment and software as well. We found that with Epicor."
"It is obvious that Storefront improves customer relationship and increases business efficiency. We also save time, both for our company and for the customer."
"Eagle is easy for employees to learn and allows us to be more productive by reducing time spent on manual tasks."
"We needed a solution that included automatic production programming and floor control to give the customers estimated delivery dates. Now with Epicor, we can do complete tracking of the production and sales orders; in just one click we have access to online information of manufacturing, administration and billing processes."
"The eCommerce site we built with Epicor iNet eBusiness Suite has 'big business' capabilities and helps us expand our customer reach."
"Eagle is so much faster, we're more accurate, and we use less paper. The system makes us more up- to-date and modern. Our customers are happier with Eagle, and that's what matters most."
"Epicor iScala Hospitality is now the only recommended back office system for Hyatt International Hotels and Resorts."
"With Epicor technology in place, we are doing a higher volume of business, and we’re better organized. Prophet 21 has helped us stay competitive, and we have leveraged the solution to make our company more profitable."
"With the Epicor Inventory Management System, we have reduced the amount of manpower and time required to do inventory counts. And we’re getting it done more accurately."
"The structure of Epicor ITSM offers our application group a high degree of transparency."
"Epicor Service & Repair has been very beneficial for us by eliminating paper and improving accuracy. A solution that can do so much is well worth the investment."