1078 Epicor Testimonials

"The difference is night and day. Prophet 21 has improved the accuracy and efficiency of our organization by at least 50 percent. Prior to Prophet 21, it took four individuals to perform an annual inventory count that literally took days. Now, one person can gather the same information with even greater accuracy and detail in little more than one day."

“There is no doubt that we are a more efficient business. The fact that information is now easier to get hold of has allowed us to rapidly make better informed business decisions, not just about production scheduling, but recruitment and where to investment in new machinery.”

"Last year we reduced shrinkage by forty percent.We did about $8 million in sales, and shrinkage was at $55,000. We were blown away."

"We save at least $10,000 every year by not paying someone to file. And, we've grown as high as 18 locations and have not increased staff for statement production."

"Prophet 21 is basically the foundation of everything we do. Prior to its use, too many people were involved with the daily handling of payments, as well as the receiving and ordering of inventory. As a result of implementing the system, we are now equipped to respond faster and more accurately to customer requests throughout all 11 branches."

"Epicor streamlines our operations. and in particular, it is now possible to manage the company based on Lean Manufacturing principles."

"Epicor Service Connect helps to coordinate our key information systems with uniform business space and this is not just an IT solution, but an important element for providing business continuity."

"The main result is the optimization of enterprise business processes. It was possible to move from bookkeeping to qualitative administration and management accounting."

"Prophet 21 just fits our industry—we haven't found anything we can't do with it."

"There is such a wealth of information on hand in Epicor for Financial Services, it makes our financial analysis much more efficient and strategic."

"We do more with fewer people, and our people spend more time managing than reacting to problems. Morale is high. Prophet 21 contributes to a positive attitude at Appliance Replacement."

"Signature capture has reduced the number of pick tickets we file to zero, and since there’s no question about whether or not something was signed for, we no longer receive proof of delivery requests."

"Epicor makes it possible for us to slice and dice business intelligence data so that we can accurately manage resources and see our helpdesk from all angles."

"Element is a secure, compliant, all-around good solution. We achieved a return on our hard costs in 6-8 months."

"Epicor XL Connect is a great tool. The ability to build new reports and create different variations has been amazing. Senior management and shareholders love our new reporting and have commented on how easy it is to navigate around information. The level of detail and the amount of information we are now able to gather and present is ten times better with Epicor XL Connect, and doesn’t require any manipulation to the system."