"Epicor Tropos makes it much easier to add extra production. We're also managing to make significant improvements in our stock turnover."
"We want to sell our customers the right part the first time,every time.Eagle is helping us serve our customers more efficiently and with fewer errors."
"Epicor LumberTrack makes us more competitive. We're able to turn around our goods and invoices quickly and efficiently. It has made us smarter in our day-to-day jobs. We have more information at the ready. It's an excellent system."
"Prophet 21 is basically the foundation of everything we do. Prior to its use, too many people were involved with the daily handling of payments, as well as the receiving and ordering of inventory. As a result of implementing the system, we are now equipped to respond faster and more accurately to customer requests throughout all 11 branches."
"Epicor streamlines our operations. and in particular, it is now possible to manage the company based on Lean Manufacturing principles."
"Epicor Service Connect helps to coordinate our key information systems with uniform business space and this is not just an IT solution, but an important element for providing business continuity."
"The main result is the optimization of enterprise business processes. It was possible to move from bookkeeping to qualitative administration and management accounting."
"Prophet 21 just fits our industry—we haven't found anything we can't do with it."
"There is such a wealth of information on hand in Epicor for Financial Services, it makes our financial analysis much more efficient and strategic."
"We do more with fewer people, and our people spend more time managing than reacting to problems. Morale is high. Prophet 21 contributes to a positive attitude at Appliance Replacement."
"Signature capture has reduced the number of pick tickets we file to zero, and since there’s no question about whether or not something was signed for, we no longer receive proof of delivery requests."
"Epicor makes it possible for us to slice and dice business intelligence data so that we can accurately manage resources and see our helpdesk from all angles."
"Element is a secure, compliant, all-around good solution. We achieved a return on our hard costs in 6-8 months."
"Epicor XL Connect is a great tool. The ability to build new reports and create different variations has been amazing. Senior management and shareholders love our new reporting and have commented on how easy it is to navigate around information. The level of detail and the amount of information we are now able to gather and present is ten times better with Epicor XL Connect, and doesn’t require any manipulation to the system."
"As technology gets cheaper and labor gets more expensive, we are looking for the best arrangement to give us a low labor cost with low investment in equipment and software as well. We found that with Epicor."