“Epicor provided a much faster, simpler and streamlined way to share information and best practices among all our plants. The silos that existed between our companies have been removed. The duplication of information listed under variable headings is gone. Definitions and calculations are the same. For the first time, we …
"There's little doubt in my mind that we've picked up margin and efficiency using the Epicor BisTrack solution, but the quality of the service we can give our customers has also been greatly enhanced."
"The ERP system was mainly adopted for our project management function, where we required customized processes to ensure it is tailored to our internal standard operating procedures."
"Previously, we had five full-time employees in the backoffice. With Document Imaging we've reduced our staff to two full-timeand one part-time. That’s a huge cost savings in salaries and benefits."
"We save at least $10,000 every year by not paying someone to file. And, we've grown as high as 18 locations and have not increased staff for statement production."
"Prophet 21 is basically the foundation of everything we do. Prior to its use, too many people were involved with the daily handling of payments, as well as the receiving and ordering of inventory. As a result of implementing the system, we are now equipped to respond faster and more …
"Epicor streamlines our operations. and in particular, it is now possible to manage the company based on Lean Manufacturing principles."
"Epicor Service Connect helps to coordinate our key information systems with uniform business space and this is not just an IT solution, but an important element for providing business continuity."
"The main result is the optimization of enterprise business processes. It was possible to move from bookkeeping to qualitative administration and management accounting."
"Prophet 21 just fits our industry—we haven't found anything we can't do with it."
"There is such a wealth of information on hand in Epicor for Financial Services, it makes our financial analysis much more efficient and strategic."
"We do more with fewer people, and our people spend more time managing than reacting to problems. Morale is high. Prophet 21 contributes to a positive attitude at Appliance Replacement."
"Signature capture has reduced the number of pick tickets we file to zero, and since there’s no question about whether or not something was signed for, we no longer receive proof of delivery requests."
"Epicor makes it possible for us to slice and dice business intelligence data so that we can accurately manage resources and see our helpdesk from all angles."
"Element is a secure, compliant, all-around good solution. We achieved a return on our hard costs in 6-8 months."
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