“Our people behind the scenes now have data at their fingertips to provide information quickly and easily to customers, which has directly improved the end-user experience. From a sales standpoint, we have more information than ever before on how things move through the production floor, how long they've been there, …
“The new ERP solution from Epicor has helped us find and resolve problems quickly. We particularly like the inventory function of the system, because it enables us to track the movement of parts in the entire production line—with each step being clear and accurate.”
“As we deploy Epicor Kinetic across our businesses, we see it as an opportunity to improve processes, save time, and increase competitiveness. Epicor offers a global platform to establish a center of excellence for running our operations.”
"The Epicor Eagle solution allows us to pinpoint ways to better serve the customer. That's the bottom line in this day and age."
"Since we’ve updated our special order processes with Eagle,we no longer have special orders that 'fall through cracks.' We now exceed customer expectations."
"The Epicor AutoOrder solution is reliable and works well."
"With Knowledge Management Center, I have easily accessible data that's as current as I determine."
"We want to sell our customers the right part the first time,every time.Eagle is helping us serve our customers more efficiently and with fewer errors."
"Point of sale transaction speed increased by 50%. Special orders are quick and simple. And better yet, we increased our special order margins."
"The Epicor Prophet 21 software is very user-friendly and so is the support staff! We love working with the Epicor team. The staff is very knowledgeable,and if they don't know the answer, they find someone who does."
"Calculation speed has increased by a tenfold. The generation of regulatory fiscal and management reports has accelerated by approximately five days."
"We have a pharmacy and front of store retail. Front of store is our future for growth and margin, and that’s why we rely on Eagle."
"We have definitely seen ROI as a result [of Epicor AutoOrder],as well as a benefit to our customers, because their orders are entered more quickly and bottlenecks are eliminated. Our business is growing; we are now able to enter more orders without adding more people, and AutoOrder is a big …
"We're happy that margins have increased by one-and-a-half percent. But we expect even bigger returns in the long run."
"Because it's so easy to accept and enter orders,Prophet 21 has helped us manage at least 10 percent more business. It's increased our existing staff's efficiency and productivity dramatically."
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