"For years we have fielded daily phone calls from customers trying to track down missing invoices. Now we can give our customers online access to easily retrieve any of their documents. It's going to save everyone a lot of time."
"Epicor XL Connect is a great tool. The ability to build new reports and create different variations has been amazing. Senior management and shareholders love our new reporting and have commented on how easy it is to navigate around information. The level of detail and the amount of information we …
“Plus, Epicor ERP has eliminated 99.9 percent of the human errors we used to find with the old system. Before, there were always gaping holes in our information. Our customer service representatives are now accountable for everything they enter. In addition, Epicor ERP has greatly increased the accuracy of our …
"We debated about doing Business Accelerator because of the cost, but it was very well worth it. We know it is paying off for our business."
"I can do things 20 times better than I could in my old system, and 10 times better in my Epicor solution than I could before the consultant came to help us."
"We did a complete shift and increased our export business by 60%. We acquired two new mills and were able to put them straight into LumberTrack. We wouldn’t have been able to accomplish our business initiatives without access to the type of information and reporting that we can today."
"The results are as predicted. Strategic Pricing works! As long as you spend the time to analyze the data properly, there can be a fast payback."
"Carton packing is absolutely essential for us in our day-to-day operations. We are very happy that Epicor is rolling this out into the latest Eclipse release."
"The process is seamless to the customer; they appreciate that their orders go through completely and accurately. Epicor AutoOrder is efficient and helps us compete."
"Web-based consulting is incredibly easy, and we can schedule just as much time as we need to cover exactly what we want to learn."
"We've improved employee productivity across every aspect of our business. And we couldn't have done all this without Eclipse."
"Eclipse is high performance software for distribution, making us a technologically sophisticated vendor in a competitive marketplace. It is what you have to do to compete in this day and age."
"Before we went live, I had some people who didn't know how to turn a computer on. Now, they’re entering orders and checking stock with ease. Prophet 21 works really well for us."
"Functionality-wise, order taking and shipping capabilities are much more robust in Prophet 21 than in any other package."
"I believe that software should allow you to automate your business—you shouldn't have to alter your business to fit the software. Prophet 21 pricing pages did what we wanted right out of the box."
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