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"I really liked how Epicor approached our pain point, took ownership, and was totally committed to helping us succeed with the API integration. This is…redefining the ERP relationship. We want to have a true partner, and Epicor is interested in supporting that vision. The Epicor Prophet 21 ERP is our …
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"Epicor Retail Loss Prevention gives us solid answers to our interview questions before we even ask them. It definitely helps us catch the bad guys. We can also develop cases faster which saves us time and money."
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"Distribution is becoming so specialized. there is an overarching demand for data. We knew that with a great data system and great people, we could create the culture of a high-performing company. Without the data that comes from Eclipse, we would not have the capability to achieve this."
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"We did a complete shift and increased our export business by 60%. We acquired two new mills and were able to put them straight into LumberTrack. We wouldn’t have been able to accomplish our business initiatives without access to the type of information and reporting that we can today."
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"The results are as predicted. Strategic Pricing works! As long as you spend the time to analyze the data properly, there can be a fast payback."
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"Carton packing is absolutely essential for us in our day-to-day operations. We are very happy that Epicor is rolling this out into the latest Eclipse release."
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"The process is seamless to the customer; they appreciate that their orders go through completely and accurately. Epicor AutoOrder is efficient and helps us compete."
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"Web-based consulting is incredibly easy, and we can schedule just as much time as we need to cover exactly what we want to learn."
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"We've improved employee productivity across every aspect of our business. And we couldn't have done all this without Eclipse."
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"Eclipse is high performance software for distribution, making us a technologically sophisticated vendor in a competitive marketplace. It is what you have to do to compete in this day and age."
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"Before we went live, I had some people who didn't know how to turn a computer on. Now, they’re entering orders and checking stock with ease. Prophet 21 works really well for us."
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"Functionality-wise, order taking and shipping capabilities are much more robust in Prophet 21 than in any other package."
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"I believe that software should allow you to automate your business—you shouldn't have to alter your business to fit the software. Prophet 21 pricing pages did what we wanted right out of the box."
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"The ability to share information between departments, to know that an order has been placed, billed, and shipped–without having to chase it down–has saved us time and money."
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"The main benefits that we have seen with Service Connect are improved data accuracy, time savings, and internal cost savings."