“Our legacy approach required manual entry for everything—quotations, order processing, project management, finance, and inventory—and our finance package was not integrated with other aspects of the business. This meant we had little control or visibility of the overall business."
"The online learning classes from Epicor University were extremely helpful in introducing the new functional aspects of Prophet 21 to our employees. The Learning Management System is wonderful for training new users on Prophet 21. Epicor technology and tools for learning and growing are all there; you just need to …
"The thing about technology is if you don't stay up-to-date, you get left behind. We would have been left behind if it hadn't been for Epicor Professional Services."
"Order entry processing has been accelerated significantly for customers targeted for Epicor AutoOrder, and our internal resources are now allocated to more productive, higher value- added tasks instead of entering repetitive orders from these customers."
"For us,Strategic Pricing was the most effective,systematic way to improve our margins."
"During the two days we spent with the Business Accelerator consultant,he explored and evaluated all aspects of our business, including how we use the Eagle system."
"I definitely recommend Compass. The automatic delivery of reports is amazing. If you're a multi-store or a complex business,it's something you need.Compass is a great solution."
"Back office tasks are 30% faster with Epicor Eagle. I now spend more time at the counter, which improves customer service and is more valuable to the business."
"With Epicor Prophet 21,the amount of information our employees have at their fingertips is leagues different than what it used to be."
"Working with a consultant over the Web was incredibly convenient. Sitting at our desks and exchanging ideas over the Internet definitely helps us focus on the tasks at hand."
"Whenever I need them to understand us and figure out what we are trying to do, they are there and walk us through whatever we need. With all of the Epicor experience in the electrical supply industry, they really understand our business."
"Epicor is second to none in providing the best and latest solutions. With Prism, we're proving we are the best source for our customers."
"Most recently, the big story is Epicor Compass. Having real-time access to accurate data from every part of our business has helped all of our senior staff make smarter decisions with greater confidence."
"Using the Eagle system is just like eating and breathing. We rely on it. We run the business successfully because we have the right information readily available."
"The Compass functionality is exactly what we were looking for to boost our loyalty program. Compass makes running our business and doing targeted marketing very easy."
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