"There was really nothing we could find that Epicor CMS didn’t do right out of the box."
“The new layout is incredibly intuitive and easy to use. There were some small changes and updates to the interface, so we only needed to spend an hour with Epicor and our key users before we were ready to make the most of it across the division. We now have 106 employees using the product on a daily basis, across 12 sites in Europe and Africa.”
"Whenever I need them to understand us and figure out what we are trying to do, they are there and walk us through whatever we need. With all of the Epicor experience in the electrical supply industry, they really understand our business."
"I would recommend Pricing Planner to anyone who wants to get a good handle on their pricing,ensure they are consistent across whatever categorization they choose to use, and see the impact of those price changes in the future."
"Eagle is part of our overall strategy to make our store operations more efficient at every level."
"We don't have all of the answers,but we know where to find them. And Epicor Hardware Hosting helps us focus on managing our business and maintaining our reputation."
"We can see that Falcon will take us to the next level. I know we're going to be a lot better off in the future."
"The Epicor solution is solid and reliable. It allows our business to consistently perform 24 hours of the day, 365 days of the year."
"Epicor is an investment in our future that will help us grow our business. Eagle gives us capabilities we never dreamed of on our old system."
"Strategic Pricing provided the easiest ROI I've ever seen in my career. We tell other Prophet 21 customers, Strategic Pricing pays for the entire Prophet 21 system investment."
"Scala is very good for hotel bookkeeping activities."
"We have been working with Epicor for over five years. They don't treat us like a customer— they become part of our staff.When we needed to add functionality to our Epicor solution there were no 'buts' or 'it depends' they just got on with the job and made it happen. That is true service."
"We are very happy with the quality of the Epicor Business Consultants engaged with us. Epicor's process to identify specific, targeted quantitative goals and a defined scope of work is very good."
"We especially like the granularity of the Tax Connect technology and how it can map taxation in a very precise geographical layout. Everything is done in real time, so we get timely, accurate information."
"Order entry processing has been accelerated significantly for customers targeted for Epicor AutoOrder, and our internal resources are now allocated to more productive, higher value- added tasks instead of entering repetitive orders from these customers."