“This includes assessing the viability of product extensions into new markets and the addition of new structures to our existing lines. The access to real-time data has not only given us the insight needed to produce our products more quickly and efficiently, but also rapidly adjust to customer demands. We even have a much better feel for the labor and material that goes into every product. This has all combined to make us far more competitive and the leading provider in our lines of business.”
"This was a tremendous problem at numerous branches. Customers would negotiate prices with sales staff who were often happy to accommodate them. With Eclipse, this practice effectively stopped by locking in pricing, eliminating manual overrides, and adding another level of visibility to all transactions."
"During the two days we spent with the Business Accelerator consultant,he explored and evaluated all aspects of our business, including how we use the Eagle system."
"I can't even imagine not having iScala! We are so used to all its benefits that we perceive them to be so natural that we don't even think about them anymore."
"I would recommend Pricing Planner to anyone who wants to get a good handle on their pricing,ensure they are consistent across whatever categorization they choose to use, and see the impact of those price changes in the future."
"Eagle is part of our overall strategy to make our store operations more efficient at every level."
"We don't have all of the answers,but we know where to find them. And Epicor Hardware Hosting helps us focus on managing our business and maintaining our reputation."
"We can see that Falcon will take us to the next level. I know we're going to be a lot better off in the future."
"The Epicor solution is solid and reliable. It allows our business to consistently perform 24 hours of the day, 365 days of the year."
"Epicor is an investment in our future that will help us grow our business. Eagle gives us capabilities we never dreamed of on our old system."
"Strategic Pricing provided the easiest ROI I've ever seen in my career. We tell other Prophet 21 customers, Strategic Pricing pays for the entire Prophet 21 system investment."
"Scala is very good for hotel bookkeeping activities."
"We have been working with Epicor for over five years. They don't treat us like a customer— they become part of our staff.When we needed to add functionality to our Epicor solution there were no 'buts' or 'it depends' they just got on with the job and made it happen. That is true service."
"We are very happy with the quality of the Epicor Business Consultants engaged with us. Epicor's process to identify specific, targeted quantitative goals and a defined scope of work is very good."
"We especially like the granularity of the Tax Connect technology and how it can map taxation in a very precise geographical layout. Everything is done in real time, so we get timely, accurate information."