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Q-nomy has been developing, selling and implementing software solutions that help organizations optimize the customer experience in their branches or stores. Q-nomy’s software tailors the individual experience of visiting the store or service center, from entrance to exit, to the customer’s personal background, expectations, and needs – and at the same time allows the business to use this experience as a platform for targeted multi-channel messaging and advertising.
Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.
V-Count is a global manufacturer and provider of cutting edge People Counting devices and Retail Analytics. Serving numerous industry verticals, V-Count’s customer behavior analytics help businesses boost conversions, increase profits and optimize operations in their physical locations. With both self-hosted and SaaS options available to collect raw data and process it into meaningful insights, V-Count products are exported to more than 100 countries and installed in over 30,000 points around the world. Current solutions offered are street counting, queue management, people counting, heat mapping and staff elimination.
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