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QLess specializes in queue management and appointment scheduling software. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. Organizations are now under tremendous pressure to deliver a superior customer experience while ensuring community safety, but are often constrained by archaic processes and outdated technology. With our cloud-based systems, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity.
Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.
V-Count is a global manufacturer and provider of cutting edge People Counting devices and Retail Analytics. Serving numerous industry verticals, V-Count’s customer behavior analytics help businesses boost conversions, increase profits and optimize operations in their physical locations. With both self-hosted and SaaS options available to collect raw data and process it into meaningful insights, V-Count products are exported to more than 100 countries and installed in over 30,000 points around the world. Current solutions offered are street counting, queue management, people counting, heat mapping and staff elimination.
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