Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. Emprix helps service providers, mobile operators, contact centers and businesses master complexities and optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through testing, monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments. Empirix is creating a comprehensive portfolio of end-to-end network service assurance solutions that will offer customers an integrated performance management solution in an otherwise fragmented market.
"Hammer XMS has helped us reduce our costs, improve voice quality, and prepare our network for launching future services. We see it as a key component to our company’s success."
"By uncovering problems with call centre capacity before deployment, Hammer On-Call was able to save us significant amounts of money, and help make sure that we offer the highest level of customer service."
"Our goal was to automate the tests constructively and economically. Compared to manual testing, we now save several weeks’ development time. On average, only a single technician - as opposed to a 4-strong team - is involved in testing. In the course of developing the mailbox application, Empirix’s Hammer solutions allowed us to automate around 95% of our testing. Overall, we automate between 30% and 35% of all test activities. This automation has allowed us to slash the exorbitant integration effort and costs. We’re very satisfied indeed."
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