Empirix

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Read 14 Empirix reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose Empirix as their Data Analytics Software

Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. Emprix helps service providers, mobile operators, contact centers and businesses master complexities and optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through testing, monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments. Empirix is creating a comprehensive portfolio of end-to-end network service assurance solutions that will offer customers an integrated performance management solution in an otherwise fragmented market.

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Customer Rating Review Scorebased on 2461 reference ratings
4.7/5.0 (2461)

Featured Testimonials

  • "It is essential that we are proactively ensuring a great customer experience. We want to know about emerging issues before they degrade further and affect our customers. The OneSight Voice Engine from Empirix gives us the data we need to accomplish this."

  • “Empirix provides unlimited vision into our network to both proactively and reactively address and resolve network problems. The sooner we realized that we could trust the Empirix monitoring tool, the better off we were—and are today."

  • "By uncovering problems with call centre capacity before deployment, Hammer On-Call was able to save us significant amounts of money, and help make sure that we offer the highest level of customer service."

Featured Case Studies

  • Amtrak Automates Management of Speech Applications with Empirix

  • Empirix Ensures IVR and Call Center Solutions Remain Trouble Free

  • Fortis Ensures Call Centre Reliability and Gains €313,920 in Benefits With Empirix Hammer On-Call

Additional Empirix Information & Resources

Read Empirix Reviews, Testimonials & Customer References from 14 real Empirix customers.

Browse Empirix Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Empirix.