Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. Emprix helps service providers, mobile operators, contact centers and businesses master complexities and optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through testing, monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments. Empirix is creating a comprehensive portfolio of end-to-end network service assurance solutions that will offer customers an integrated performance management solution in an otherwise fragmented market.
"It is essential that we are proactively ensuring a great customer experience. We want to know about emerging issues before they degrade further and affect our customers. The OneSight Voice Engine from Empirix gives us the data we need to accomplish this."
“Empirix provides unlimited vision into our network to both proactively and reactively address and resolve network problems. The sooner we realized that we could trust the Empirix monitoring tool, the better off we were—and are today."
"By uncovering problems with call centre capacity before deployment, Hammer On-Call was able to save us significant amounts of money, and help make sure that we offer the highest level of customer service."
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