Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. Emprix helps service providers, mobile operators, contact centers and businesses master complexities and optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through testing, monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments. Empirix is creating a comprehensive portfolio of end-to-end network service assurance solutions that will offer customers an integrated performance management solution in an otherwise fragmented market.
“Empirix not only gave us good data, but a way to share the data. Everything we came across was solvable because we had all the key parties looking at the same thing and sharing their experience in real time.”
"By uncovering problems with call centre capacity before deployment, Hammer On-Call was able to save us significant amounts of money, and help make sure that we offer the highest level of customer service."
“A monitoring solution should be mandatory within every network because there are so many moving parts, and Empirix provides the way to aggregate and consolidate call and network data to prevent and address issues.”
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