Empirix

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Read 14 Empirix reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose Empirix as their Data Analytics Software

Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. Emprix helps service providers, mobile operators, contact centers and businesses master complexities and optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through testing, monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments. Empirix is creating a comprehensive portfolio of end-to-end network service assurance solutions that will offer customers an integrated performance management solution in an otherwise fragmented market.

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Customer Rating Review Scorebased on 2502 reference ratings
4.7/5.0 (2502)

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Featured Testimonials

  • "We received good advice from the Empirix specialists, who then scoped out and priced the project. They also identified several areas where we needed the involvement of Genesys, and they were effective in securing Genesys’ technical tools and resources for us, at no additional cost."

    Phil ReedChief Information Officer

  • "Our goal was to automate the tests constructively and economically. Compared to manual testing, we now save several weeks’ development time. On average, only a single technician - as opposed to a 4-strong team - is involved in testing. In the course of developing the mailbox application, Empirix’s Hammer solutions allowed us to automate around 95% of our testing. Overall, we automate between 30% and 35% of all test activities. This automation has allowed us to slash the exorbitant integration effort and costs. We’re very satisfied indeed."

    Andreas WatermannHead of VMS & IVR Integration

  • "When launching a new financial services product the success of your contact centre in dealing with new enquiries is critical When the stakes are high and you’re pushing the bounds of a new contact centre technology, I would recommend Empirix."

    Phil HiltonSolution Delivery Manager
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Featured Case Studies

  • Impact Telecom - Customer Case Study

    Bob BeatyPresident and CEO

  • Empirix Ensures IVR and Call Center Solutions Remain Trouble Free

    Prakash DurganiVice President of Engineering and Opera2ons

  • Fortis Ensures Call Centre Reliability and Gains €313,920 in Benefits With Empirix Hammer On-Call

    Arjan ZwanenburgManager, Application services, Retail
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Additional Empirix Information & Resources

Read Empirix Reviews, Testimonials & Customer References from 14 real Empirix customers.

Browse Empirix Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Empirix.

FeaturedCustomers has 1,867,573+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.