OVERALL CUSTOMER
REFERENCE RATING
4.6
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"We use the Empirix solutions to emulate actual callers in a way that we couldn’t do on our own or thr..."
Prakash Durgani
Vice President of Engineering and Opera2ons
"It is essential that we are proactively ensuring a great customer experience. We want to know about e..."
Rob Early
lead IVR engineer
"When launching a new financial services product the success of your contact centre in dealing with ne..."
Phil Hilton
Solution Delivery Manager
"Impact Telecom focuses on delivering one thing: outstanding telecommunications services. Our Empirix..."
Bob Beaty
President and CEO
"A monitoring solution should be mandatory within every network because there are so many moving parts..."
Chuck Griffin
Chief Operations Officer
"We began the NGN project to offer a better customer experience and soon realized that our fragmented..."
Mike Loundes
Technology and Customer Services, Director
"Even a slight change can have a significant impact on the functionality of the system overall. It is..."
Karl Gschwend
customer interaction management
"We received good advice from the Empirix specialists, who then scoped out and priced the project. Th..."
Phil Reed
Chief Information Officer
"Our goal was to automate the tests constructively and economically. Compared to manual testing, we no..."
Andreas Watermann
Head of VMS & IVR Integration
"Empirix not only gave us good data, but a way to share the data. Everything we came across was solvab..."
Brendan McPhillips
VCC Test Manager
"Empirix provides unlimited vision into our network to both proactively and reactively address and res..."
George Hammons
Primary Operational User

Testimonials & Customer References of individual Empirix customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Empirix is the right business software or service for your company.

We monitor all 14 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.