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"When launching a new financial services product the success of your contact centre in dealing with ne..."
Phil Hilton
Solution Delivery Manager
"It is essential that we are proactively ensuring a great customer experience. We want to know about e..."
Rob Early
lead IVR engineer
"Impact Telecom focuses on delivering one thing: outstanding telecommunications services. Our Empirix..."
Bob Beaty
President and CEO
"A monitoring solution should be mandatory within every network because there are so many moving parts..."
Chuck Griffin
Chief Operations Officer
"Hammer XMS has helped us reduce our costs, improve voice quality, and prepare our network for launchi..."
Rick Kohel
Manager for Voice Network Solutions
"We needed a good quality, reliable product and along with our own evaluation, the feedback we receive..."
Anu Jain
Application Development Manager
"We received good advice from the Empirix specialists, who then scoped out and priced the project. Th..."
Phil Reed
Chief Information Officer
"We began the NGN project to offer a better customer experience and soon realized that our fragmented..."
Mike Loundes
Technology and Customer Services, Director
"Even a slight change can have a significant impact on the functionality of the system overall. It is..."
Karl Gschwend
customer interaction management
"Our goal was to automate the tests constructively and economically. Compared to manual testing, we no..."
Andreas Watermann
Head of VMS & IVR Integration
"Empirix provides unlimited vision into our network to both proactively and reactively address and res..."
George Hammons
Primary Operational User

Testimonials & Customer References of individual Empirix customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Empirix is the right business software or service for your company.

We monitor all 14 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.