OVERALL CUSTOMER
REFERENCE RATING
4.7
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"By uncovering problems with call centre capacity before deployment, Hammer On-Call was able to save u..."
Arjan Zwanenburg
Manager, Application services, Retail
"It is essential that we are proactively ensuring a great customer experience. We want to know about e..."
Rob Early
lead IVR engineer
"We use the Empirix solutions to emulate actual callers in a way that we couldn’t do on our own or thr..."
Prakash Durgani
Vice President of Engineering and Opera2ons
"When launching a new financial services product the success of your contact centre in dealing with ne..."
Phil Hilton
Solution Delivery Manager
"A monitoring solution should be mandatory within every network because there are so many moving parts..."
Chuck Griffin
Chief Operations Officer
"We needed a good quality, reliable product and along with our own evaluation, the feedback we receive..."
Anu Jain
Application Development Manager
"Hammer XMS has helped us reduce our costs, improve voice quality, and prepare our network for launchi..."
Rick Kohel
Manager for Voice Network Solutions
"We received good advice from the Empirix specialists, who then scoped out and priced the project. Th..."
Phil Reed
Chief Information Officer
"Even a slight change can have a significant impact on the functionality of the system overall. It is..."
Karl Gschwend
customer interaction management
"Empirix provides unlimited vision into our network to both proactively and reactively address and res..."
George Hammons
Primary Operational User
"Empirix not only gave us good data, but a way to share the data. Everything we came across was solvab..."
Brendan McPhillips
VCC Test Manager

Testimonials & Customer References of individual Empirix customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Empirix is the right business software or service for your company.

We monitor all 14 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.