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8 Empirix Case Studies

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  • Marks & Spencer Money launches “&more” credit card on schedule with Empirix after fixing over a dozen performance issues

    Phil Hilton Solution Delivery Manager

  • Angel.com detects issues instantly with Empirix Voice Watch and Hammer Test

    Prakash Durgani Vice President of Engineering and Opera2ons

  • Manx Telecom reaches 98% 3G coverage with Empirix

    Mike Loundes Technology and Customer Services, Director

  • Swisscom boosts customer service quality for 5.9 million mobile customers with Empirix

    Karl Gschwend customer interaction management

  • Impact Telecom achieves 100% call correlation with Empirix

    Bob Beaty President and CEO

  • Fortis Bank boosts call centre reliability and gains €313,920 with Empirix

    Arjan Zwanenburg Manager, Application services, Retail

  • T-Mobile cuts voice application testing from 4 weeks to automated runs with Empirix

    Andreas Watermann Head of VMS & IVR Integration

  • Amtrak automates 90% of IVR diagnostics with Empirix

    Rob Early lead IVR engineer
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