245 Ellucian Testimonials

"What CRM Advise does for us is it draws everything together into a very quick view that's available to everyone involved. More than that, it allows us to drill down on any particular area of student needs so that we can get a more granular view of what we need to position to support that student."

"The ability for any student, no matter what device they might happen to have, or what their home life or situation might be, in terms of getting to campus—it has really changed the game."

“When you map a process, you see the many ways that you’re wasting the time of both the prospect and the recruiter on activities that the Ellucian product can handle. Using CRM Recruit as part of the process map allowed us to make transparent the whole step-by-step journey that the student and university have to go through—from a lead to nurturing the prospect to the prospect applying to admitting the prospect to registration as a student in their first class.”

“We sought to improve the academic experience and service our students with greater effectivity. Today we have a designated team to service and respond during the registration process and support for the different payment methods.”

“I have been greatly surprised by the logistics and availability the Ellucian team has provided to us, up to 16 to 18 hours of daily attention.”

"From a business continuity and cybersecurity standpoint, it’s a weight off my shoulders. We’re safe with Ellucian.”

"We had the challenge of figuring out how to bring student data from Banner into Jobspeaker. We have tens of thousands of students who would possibly be using this. Any current student might want to use it, but also alumni of the college would be eligible to use the platform."

"Despite increasing enrollment numbers and higher demands for service, greater efficiency from the Solution Squad has significantly reduced the response time for resolving student issues, especially in the Division of Operational Excellence."

"The registrar would spend days, maybe weeks, compiling spreadsheets, which now happens in less than a minute. The savings to the student has been immeasurable, too. The students are happier. The process to them is a lot less complicated."

“58% of documents have already been reviewed by our staff by the time the semester begins, which is a significant improvement. With less time spent on manual reviews, they can redirect their efforts toward more valuable work.”

"When you have real-time integrations, the financial benefit you're going to see is in retention."

"What we like most about [CRM Recruit] is our ability to process paperwork into the Banner Student module and Admissions very quickly."

"We've really been able to get out of the keeping-the-lights-on business and move into the strategic-partner business."

"Student Forms is aesthetically pleasing, it's very easy to use for the students and it made the financial aid process really work smoothly."

“With Ellucian, I know I’ll always get an answer to my questions. There’s so much support. With e-Communities I can connect with other schools and see what they’re doing. There’s plenty of documentation, the Support Center, and consulting is always available. Ellucian is responsive to what I need. I really don’t know of another higher ed software and services company that’s so involved with its client base.”