"We chose CRM Advance because we were looking for technology that was built today but had a future for tomorrow."

“We had very tight timelines and had to cram a lot of engagements into a very short period of time. It was a pretty seamless process training everyone and getting them up and running and comfortable with the system.”

"We are more efficient, so students aren't calling and asking when something is going to be processed—because it has already been processed."

"It’s essential to have a degree audit program like this. There’s just too much room for error without it."

“We wanted to create opportunities to mentor students, talk about their transition to graduate school or careers, and discover ways that we could tailor a program that moves them in that direction.”

"We’ve increased our two-year graduation rate in the last four years from 16% to 19%."

“All in all, the new system has run smoothly and the migration has been very successful. The consultancy we’ve received from Ellucian has been invaluable.”

"Because of the success of this project, we are looking at many new ways to use the wealth of information we already possess in Colleague to help drive other improvements."

"We were definitely lucky we rolled Recruit out when we did because it is so user-friendly, and it’s web-based. My team had to work from home—everything my recruiters needed was in the cloud. That was huge."

"The student expectation of first-class institutions is akin to customer expectations from leading, world-class technology companies, like Apple. They want excellent in-person, over-the-phone, and online service, for everything they need."

"We now work with two Ellucian systems that are in compliance with PCI, and operations are simpler because of the functionality, and there’s a lot less ad hoc report writing."

"I think that the most beneficial piece of Ellucian CRM Recruit is the way that we can now communicate easier, quicker, faster, and more accurately with our prospective students."

“We’ve been able to automate a lot of things that have, in the past, been fairly mundane tasks for somebody. Those changes allowed counselors and general admissions staff to focus on recruiting higher caliber students.”

“From an operational standpoint, the real advantage with Ellucian CRM Recruit is we don’t have to write the import for Ellucian Colleague for SAT and ACT scores and applications. It’s all part of the Recruit import. Previously, when the new formats came out, we had to dedicate programmer time to …

"We’re excited to look at our various recruitment initiatives and see where we're getting the biggest bang for our efforts."