"Everything we do, we have got to try and do it in a way that maximises an individual student’s time on campus, to really leverage this, and at the same time enable students to take the campus with them and access all the services they need when off-site.”
"It’s absolutely the best thing about this system, that prospects can inquire in one place, they can apply in one place, they can register for an event in one place, they can check their missing supplemental items for their application in one place."
"We had a successful implementation, and it really came down to the teamwork and effort of both Ellucian and the University of Idaho."
"With Ellucian CRM Advance, we can communicate more effectively with constituents and find out how well that communication was received."
"We were utilizing about 10% of CRM Advise. We didn't truly understand the scope of what it could do for the institution."
"We're bringing the students, faculty, and staff together and defining what we're calling the student journey. Going from application to graduation and every piece in between."
"A big plus for Lee University is ease of use, and CRM Advise is device-agnostic. Prior to this, we didn’t have anything, and what we did use wasn’t mobile-friendly. So with CRM Advise being mobile-friendly and the student portal being mobile-friendly."
"As we started to put [Experience] together and show people, they were blown away. The entire college is speaking with one voice to the student."
“58% of documents have already been reviewed by our staff by the time the semester begins, which is a significant improvement. With less time spent on manual reviews, they can redirect their efforts toward more valuable work.”
"I now have real-time data showing me how many students are currently enrolled in a particular course, semester, year, or location and can make better management decisions on the fly. I’ve designed a report that works perfectly for my needs, and I can run it any time at the touch of a button."
"Before Colleague Reporting and Operating Analytics, we were constantly scrambling to assemble the right data in time, having to retrieve information from multiple sources, and struggling to ensure accuracy. We have now designed a variety of reports using reliable data collected and updated on an ongoing basis, not just when we need it."
“Colleague Reporting and Operating Analytics was a sound investment from both a cost and strategic perspective. Built-in business intelligence tools, the reduced need for additional technical staff, and more resources being applied to using analytics to further our business goals is already yielding a positive return on investment.”
“Our institutional strategy for reporting and analytics is more coordinated and cohesive. We have empowered more people to help themselves, so that resources across the board are being used more efficiently and strategically.”
“The reporting tools keep growing in popularity. We have created more than 60 reports that are being used by all departments throughout the college and increasingly by our faculty members.”
"We had no central source for student information, and processes such as registration were manual, fragmented and time-consuming."