"Smart Plan reduced manual workload for our advisers and is teaching our students to be more self-sufficient."
"Despite increasing enrollment numbers and higher demands for service, greater efficiency from the Solution Squad has significantly reduced the response time for resolving student issues, especially in the Division of Operational Excellence."
"What we like most about [CRM Recruit] is our ability to process paperwork into the Banner Student module and Admissions very quickly."
"We’re excited to look at our various recruitment initiatives and see where we're getting the biggest bang for our efforts."
"The outbreak of the coronavirus and subsequent shut down of the campus would previously have meant learning would have ground to a halt. With the Banner system, we were ready. We had the software, infrastructure and technology to continue to deliver learning remotely."
"Searching for courses in a particular program and seeing the schedule in a calendar view gives students a much simpler way to proceed through the steps and register."
“Having our university and culture embrace the Banner 9 concept was key to moving forward.”
"Now we’re able to actually focus on recruiting—calling students, following up, Sometimes you need to be in contact with a student five to seven times to get them to your institution. Now that’s being done automatically with email in addition to our phone calls.”
“Before CRM Recruit, an admissions representative, “it was really hard. We were doing every single application and every process manually, so 60–70% of our time was just processing applications.”
"It gives me peace of mind that everything is stable, backed up, and secure, and it allows us to meet all our obligations."
"No one knew how to integrate with our Student Information System better than Ellucian."
“With Ellucian, I know I’ll always get an answer to my questions. There’s so much support. With e-Communities I can connect with other schools and see what they’re doing. There’s plenty of documentation, the Support Center, and consulting is always available. Ellucian is responsive to what I need. I really don’t know of another higher ed software and services company that’s so involved with its client base.”
"The students like the self-service features. They like being able to look at things and move things around on their plan. They like that they have access to it at all times, and they like how they can control it."
“The reporting tools keep growing in popularity. We have created more than 60 reports that are being used by all departments throughout the college and increasingly by our faculty members.”
"I think the area that is going to be most transformational is going to be on the student success side."