"As a leader, you really need to look from the outside in and have an eye on the business. Because it’s less about technology in my opinion, than it is about the business and truly understanding what are the levers that we’re trying to pull."

"One of the best tools for Process Documentation. Elements Cloud (and the Salesforce connector listed here) is one of the best process documentation tools I’ve used. For most organizations, understanding business processes, automations, workflows and configurations are always a challenge and the ability to scan and leverage the Salesforce metadata …