"Our catalog evolves all the time, so we need to be able to update in real time, and Elasticsearch delivers perfectly for our needs."
"We were quite happy with Elastic Cloud, but ECE gave us all of those same features in a way that also allowed us to have full management control over the entire server and underlying software. That was what made us pick ECE."
"When a user clicked on a result in a search powered by Elastic Site Search, we were also seeing an increase in post-search time on page of 25%. That’s a metric advertisers love. Our A/B test showed that, with Elastic Site Search, readers were getting served up more relevant search results because they were performing fewer searches to find what they were looking for compared to Google Search Console."
“The best way for us to improve our processes is by analyzing them in Kibana. We can monitor things like the completion of online forms and applications to understand how long they are taking. Also, if we see process inefficiency, we can look at the data to understand why and then either adjust the form or reach out to customers to help them."
“These are the guys that built Elasticsearch. This is their bread and butter. This is what they do. They offer all this support plus machine learning and security — all these things that we didn’t want to have to deal with developing and Amazon doesn’t offer.”
“I love Canvas. We have it on big screens in our office, and when executives walk by, we can show them how search is making an impact.”
"We definitely appreciate the dedicated support engineer that's assigned to us – it cuts out a lot of wasted time. Even just knowing the name of the person on the other side who's helping you is fantastic. That's a major improvement over different support contracts where you've got to get the person on the other side up to speed every single time you open a ticket."
"We are not a search engine shop. We are nonprofit software. Now we can concentrate more on core business and adding features to our applications rather than worrying about our search engine acting up in the middle of the night."
"Now, if an interface or integration creates an issue, the team can quickly investigate, analyze, and monitor performance. We can count the volume and type of messages that flow around and resolve bottlenecks where they impact performance."
"Our primary focus is to champion responsible AI and deliver these solutions effectively to our clients. We ensure they not only understand the technology but also possess the proper framework to implement it successfully."
"Elastic Security simply exceeds the competition in almost every category. We now have the ability to analyze massive volumes of data, automate key processes, and protect systems across our enterprise."
"Elastic Universal Profiling has been a game-changer in optimizing our operations. With its end-to-end visibility and data-driven insights, we can identify and tackle performance bottlenecks, ensuring a seamless customer experience and mitigating potential issues, resulting in enhanced customer experiences and accelerated product delivery. Leveraging Universal Profiling, we have successfully reduced cloud costs and carbon footprint by optimizing resource utilization. This proactive approach has empowered us to uphold peak performance and security for our customers, ensuring that AppOmni consistently delivers exceptional experiences and cost efficiency."
“We felt we had enough operational experience with Elasticsearch in-house [that] we felt we could do it.”
"If a consumer wants something, he or she is going to go to that search bar and ask for it. And they're going to expect to get the results they asked for."
"We would raise questions around whether we should create a cluster per data center, whether we could create cross-data center clusters, checking what features were or were not backward-compatible before upgrading if memory utilization was increasing or we saw some issues that we monitored in our logs, we would work with the Elastic support team to understand the root cause. Elastic Support has been very helpful as we continue to expand our use of Elasticsearch."