33 Syteca Testimonials

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  • "Ekran System provides the widest set of tools in terms of monitoring, recording, identity management, access control, alerts on unusual activities, two-factor authentication and more. The platform is also unique in its ability to withstand the large loads and record activities at all checkout points in our branch offices."

  • “In order to comply with regulations and corporate policy rules, we wanted to ensure uninterruptible privileged user audit, as well as provide local and remote employee activity monitoring. That’s why we have chosen Ekran System, easy-to-use and affordable solution, which met our expectations in full measure.”

  • "With Syteca’s support team being available 24/7, deployment of and further work with the platform went smoothly and without any complications.”

  • “Ekran System product completely meets our requirements. Its maintenance is intuitive, and configuration is easy and painless.”

  • "Ekran gives me confidence when working with external service providers, resolves concerns about using such services we had in the past. The system monitors suppliers and if there is any concern, I can track everything."

  • "This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

  • "For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

  • "The Ekran System team was always there for me for any questions I had and was able to resolve issues during deployment. The support provided by the company is by far the best for any software I have ever encountered.’’

  • "The [Ekran System] solution from DATASYS helped us gain full control over the activities of privileged users of third-party employees on selected servers and terminals of the AGEL Group."

  • "The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."

  • "Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."

  • "I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."

  • "As a Managed Service Provider we are responsible for our customers' servers but aren't the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly …

  • "We tried quite a few products before we came to Ekran System. The key factor that led me to Ekran was fast communication from sales to support. I’d highly recommend Ekran System to most colleagues. Within 30 to 40 minutes I had it up and running and it was recording. …

  • "We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."