“We use Ekran System to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations.”

"Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."

"What we like the most about the Ekran Partner Program is how easy it was to get started. The communication with the team is both smooth and efficient. Also, the support received from Ekran System team, both informational and technical, has always been very prompt and helpful."

"Ekran System was the only solution that allowed us to monitor servers running different OSs and install critical updates offline. Getting the same monitoring functionality for a reasonable price was an unexpected benefit of this cooperation."

"We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."

"After deploying Ekran System, monitoring our partners’ remote access became much easier. Now we have detailed records of partners' activities that we can monitor and audit whenever we need to. Implementing Ekran's 2FA feature enabled us to further increase the security of privileged access. And the support team always responds …

"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

"Ekran System provides the widest set of tools in terms of monitoring, recording, identity management, access control, alerts on unusual activities, two-factor authentication and more. The platform is also unique in its ability to withstand the large loads and record activities at all checkout points in our branch offices."

"The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."

"Ekran System offers features that best align with our needs and challenges. It easily integrates with our existing systems and ensures uninterrupted operation. Ekran System's data archiving and data recovery are also beneficial. Additionally, it has Ukrainian localization, for which we are particularly appreciative."

"In addition to Ekran System, we’ve examined other system solutions, but after comparing the different systems’ features and capabilities, the conclusion was very clear that Ekran System provides the most diverse and extensive platform and set of capabilities."

"The Ekran System team was always there for me for any questions I had and was able to resolve issues during deployment. The support provided by the company is by far the best for any software I have ever encountered.’’

"As a Managed Service Provider we are responsible for our customers' servers but aren't the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly …

"The [Syteca] solution helped us gain full control over the activities of privileged users of third-party employees on selected servers and terminals."