33 Syteca Testimonials

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  • "We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."

  • "We are no strangers to cybersecurity, so we knew what solution would suit best to reinforce the security of the software development and continuous integration processes in our company. The [Ekran System] team did a great job meeting our specific needs. Apart from satisfying our major request, the [Ekran System] …

  • "Ekran System offers features that best align with our needs and challenges. It easily integrates with our existing systems and ensures uninterrupted operation. Ekran System's data archiving and data recovery are also beneficial. Additionally, it has Ukrainian localization, for which we are particularly appreciative."

  • "Ekran System was the only solution that allowed us to monitor servers running different OSs and install critical updates offline. Getting the same monitoring functionality for a reasonable price was an unexpected benefit of this cooperation."

  • "What we like the most about the Ekran Partner Program is how easy it was to get started. The communication with the team is both smooth and efficient. Also, the support received from Ekran System team, both informational and technical, has always been very prompt and helpful."

  • "The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."

  • “Ekran System product completely meets our requirements. Its maintenance is intuitive, and configuration is easy and painless.”

  • "The Ekran System team was always there for me for any questions I had and was able to resolve issues during deployment. The support provided by the company is by far the best for any software I have ever encountered.’’

  • "I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."

  • "We tried quite a few products before we came to Ekran System. The key factor that led me to Ekran was fast communication from sales to support. I’d highly recommend Ekran System to most colleagues. Within 30 to 40 minutes I had it up and running and it was recording. …

  • "Ekran customized some of their functionality to help us solve our security task. Now, monitoring and auditing users accessing the SWIFT network through our environment is much easier."

  • "Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."

  • "This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

  • "For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

  • "As the organization's activity increased, so did the number of vendors that needed to connect to the network, and managing the allocation of users and passwords became more complicated and time-consuming than managing the computer system. In addition, we had no ability to monitor what each provider was doing on …