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"What we like the most about the Ekran Partner Program is how easy it was to get started. The communication with the team is both smooth and efficient. Also, the support received from Ekran System team, both informational and technical, has always been very prompt and helpful."
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"As a Managed Service Provider we are responsible for our customers' servers but aren't the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly …
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"We tried quite a few products before we came to Ekran System. The key factor that led me to Ekran was fast communication from sales to support. I’d highly recommend Ekran System to most colleagues. Within 30 to 40 minutes I had it up and running and it was recording. …
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"Ekran System provides a great solution that protects sensitive data and improves productivity where required. The software records sessions which gives us full context and visibility of IT infrastructure and provides us with added protection. The user activity reports also are very helpful and enhance security and productivity."
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"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."
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"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."
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“In order to comply with regulations and corporate policy rules, we wanted to ensure uninterruptible privileged user audit, as well as provide local and remote employee activity monitoring. That’s why we have chosen Ekran System, easy-to-use and affordable solution, which met our expectations in full measure.”
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"I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."
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"With Syteca’s support team being available 24/7, deployment of and further work with the platform went smoothly and without any complications.”
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"Ekran System greatly streamlines all work with vendors. With it, we can monitor and track the activity of anyone who connects to the network at any time. Of course, it also contributes greatly to the whole issue of information security."
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“Ekran System product completely meets our requirements. Its maintenance is intuitive, and configuration is easy and painless.”
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"Ekran System offers features that best align with our needs and challenges. It easily integrates with our existing systems and ensures uninterrupted operation. Ekran System's data archiving and data recovery are also beneficial. Additionally, it has Ukrainian localization, for which we are particularly appreciative."
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“Ekran System is a reliable product that meets its functions. We use it to monitor privileged activity on corporate servers because of maximal simplicity of the interface and the most integrated and easy to analyze format.”
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“We use Ekran System to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations.”
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"After deploying Ekran System, monitoring our partners’ remote access became much easier. Now we have detailed records of partners' activities that we can monitor and audit whenever we need to. Implementing Ekran's 2FA feature enabled us to further increase the security of privileged access. And the support team always responds …