33 Syteca Testimonials

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  • "For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

  • "After deploying Ekran System, monitoring our partners’ remote access became much easier. Now we have detailed records of partners' activities that we can monitor and audit whenever we need to. Implementing Ekran's 2FA feature enabled us to further increase the security of privileged access. And the support team always responds …

  • "Ekran gives me confidence when working with external service providers, resolves concerns about using such services we had in the past. The system monitors suppliers and if there is any concern, I can track everything."

  • "We are no strangers to cybersecurity, so we knew what solution would suit best to reinforce the security of the software development and continuous integration processes in our company. The [Ekran System] team did a great job meeting our specific needs. Apart from satisfying our major request, the [Ekran System] …

  • "The Ekran System team was always there for me for any questions I had and was able to resolve issues during deployment. The support provided by the company is by far the best for any software I have ever encountered.’’

  • "With Syteca’s support team being available 24/7, deployment of and further work with the platform went smoothly and without any complications.”

  • “In order to comply with regulations and corporate policy rules, we wanted to ensure uninterruptible privileged user audit, as well as provide local and remote employee activity monitoring. That’s why we have chosen Ekran System, easy-to-use and affordable solution, which met our expectations in full measure.”

  • "We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."

  • "Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."

  • "Ekran System was deployed at several endpoints and servers within the organization, and the implementation of the agents was done quickly and efficiently. Immediately after deployment, we gained precise access control, as well as the monitoring and recording capabilities we wanted."

  • "In addition to Ekran System, we’ve examined other system solutions, but after comparing the different systems’ features and capabilities, the conclusion was very clear that Ekran System provides the most diverse and extensive platform and set of capabilities."

  • "This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

  • "It's a simple and very useful tool for GDPR compliance, ISO certificates, monitoring admins and users, and measuring the efficiency of employees and IT providers. The founders of Ekran get back to us quickly, and if we need an add-on, they provide it really fast. We were able to finalize …

  • "Ekran System offers features that best align with our needs and challenges. It easily integrates with our existing systems and ensures uninterrupted operation. Ekran System's data archiving and data recovery are also beneficial. Additionally, it has Ukrainian localization, for which we are particularly appreciative."

  • "I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."