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"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."
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"As a Managed Service Provider we are responsible for our customers' servers but aren't the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly …
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"What we like the most about the Ekran Partner Program is how easy it was to get started. The communication with the team is both smooth and efficient. Also, the support received from Ekran System team, both informational and technical, has always been very prompt and helpful."
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"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."
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"I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."
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"Ekran System greatly streamlines all work with vendors. With it, we can monitor and track the activity of anyone who connects to the network at any time. Of course, it also contributes greatly to the whole issue of information security."
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"After deploying Ekran System, monitoring our partners’ remote access became much easier. Now we have detailed records of partners' activities that we can monitor and audit whenever we need to. Implementing Ekran's 2FA feature enabled us to further increase the security of privileged access. And the support team always responds …
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"As the organization's activity increased, so did the number of vendors that needed to connect to the network, and managing the allocation of users and passwords became more complicated and time-consuming than managing the computer system. In addition, we had no ability to monitor what each provider was doing on …
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"The analytics we can collect from Ekran also play a role in helping our decision-making. And that not only helps our information security strategy but also helps us in our quest to achieve maximum efficiency in terms of using the right technology and equipment to carry out our tasks."
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"In addition to Ekran System, we’ve examined other system solutions, but after comparing the different systems’ features and capabilities, the conclusion was very clear that Ekran System provides the most diverse and extensive platform and set of capabilities."
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"Ekran System offers features that best align with our needs and challenges. It easily integrates with our existing systems and ensures uninterrupted operation. Ekran System's data archiving and data recovery are also beneficial. Additionally, it has Ukrainian localization, for which we are particularly appreciative."
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"The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."
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"We are no strangers to cybersecurity, so we knew what solution would suit best to reinforce the security of the software development and continuous integration processes in our company. The [Ekran System] team did a great job meeting our specific needs. Apart from satisfying our major request, the [Ekran System] …
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"Ekran System provides the widest set of tools in terms of monitoring, recording, identity management, access control, alerts on unusual activities, two-factor authentication and more. The platform is also unique in its ability to withstand the large loads and record activities at all checkout points in our branch offices."
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"Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."