33 Syteca Testimonials

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  • "Ekran gives me confidence when working with external service providers, resolves concerns about using such services we had in the past. The system monitors suppliers and if there is any concern, I can track everything."

  • “In order to comply with regulations and corporate policy rules, we wanted to ensure uninterruptible privileged user audit, as well as provide local and remote employee activity monitoring. That’s why we have chosen Ekran System, easy-to-use and affordable solution, which met our expectations in full measure.”

  • “Ekran System is a reliable product that meets its functions. We use it to monitor privileged activity on corporate servers because of maximal simplicity of the interface and the most integrated and easy to analyze format.”

  • "In addition to Ekran System, we’ve examined other system solutions, but after comparing the different systems’ features and capabilities, the conclusion was very clear that Ekran System provides the most diverse and extensive platform and set of capabilities."

  • "We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."

  • "This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

  • "For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

  • "Ekran System provides a great solution that protects sensitive data and improves productivity where required. The software records sessions which gives us full context and visibility of IT infrastructure and provides us with added protection. The user activity reports also are very helpful and enhance security and productivity."

  • "Ekran System offers features that best align with our needs and challenges. It easily integrates with our existing systems and ensures uninterrupted operation. Ekran System's data archiving and data recovery are also beneficial. Additionally, it has Ukrainian localization, for which we are particularly appreciative."

  • "The [Ekran System] solution from DATASYS helped us gain full control over the activities of privileged users of third-party employees on selected servers and terminals of the AGEL Group."

  • "The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."

  • "I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."

  • "With Syteca’s support team being available 24/7, deployment of and further work with the platform went smoothly and without any complications.”

  • "Ekran System has become a great choice to record and audit user actions in our infrastructure. It delivers a powerful and flexible toolset; moreover, the Ekran team was ready to customize the platform for our needs, adding several new features."

  • "As a Managed Service Provider we are responsible for our customers' servers but aren't the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly …