"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

"What we like the most about the Ekran Partner Program is how easy it was to get started. The communication with the team is both smooth and efficient. Also, the support received from Ekran System team, both informational and technical, has always been very prompt and helpful."

"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

"The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."

"Ekran System greatly streamlines all work with vendors. With it, we can monitor and track the activity of anyone who connects to the network at any time. Of course, it also contributes greatly to the whole issue of information security."

"Ekran System has become a great choice to record and audit user actions in our infrastructure. It delivers a powerful and flexible toolset; moreover, the Ekran team was ready to customize the platform for our needs, adding several new features."

"I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."

"Ekran System is a reliable product that meets its functions. We use it to monitor privileged activity on corporate servers because of maximal simplicity of the interface and the most integrated and easy to analyze format."

"We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."

"Ekran gives me confidence when working with external service providers, resolves concerns about using such services we had in the past. The system monitors suppliers and if there is any concern, I can track everything."

"We tried quite a few products before we came to Ekran System. The key factor that led me to Ekran was fast communication from sales to support. I’d highly recommend Ekran System to most colleagues. Within 30 to 40 minutes I had it up and running and it was recording. …

"Ekran System was deployed at several endpoints and servers within the organization, and the implementation of the agents was done quickly and efficiently. Immediately after deployment, we gained precise access control, as well as the monitoring and recording capabilities we wanted."

"Ekran System provides a great solution that protects sensitive data and improves productivity where required. The software records sessions which gives us full context and visibility of IT infrastructure and provides us with added protection. The user activity reports also are very helpful and enhance security and productivity."

“Ekran System product completely meets our requirements. Its maintenance is intuitive, and configuration is easy and painless.”

"Ekran System was the only solution that allowed us to monitor servers running different OSs and install critical updates offline. Getting the same monitoring functionality for a reasonable price was an unexpected benefit of this cooperation."