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"As a Managed Service Provider we are responsible for our customers' servers but aren't the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly …
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"Ekran System provides a great solution that protects sensitive data and improves productivity where required. The software records sessions which gives us full context and visibility of IT infrastructure and provides us with added protection. The user activity reports also are very helpful and enhance security and productivity."
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"Ekran System greatly streamlines all work with vendors. With it, we can monitor and track the activity of anyone who connects to the network at any time. Of course, it also contributes greatly to the whole issue of information security."
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"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."
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"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."
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"We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."
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"We tried quite a few products before we came to Ekran System. The key factor that led me to Ekran was fast communication from sales to support. I’d highly recommend Ekran System to most colleagues. Within 30 to 40 minutes I had it up and running and it was recording. …
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“Ekran System is a reliable product that meets its functions. We use it to monitor privileged activity on corporate servers because of maximal simplicity of the interface and the most integrated and easy to analyze format.”
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“We use Ekran System to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations.”
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"As the organization's activity increased, so did the number of vendors that needed to connect to the network, and managing the allocation of users and passwords became more complicated and time-consuming than managing the computer system. In addition, we had no ability to monitor what each provider was doing on …
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"The Ekran System team was always there for me for any questions I had and was able to resolve issues during deployment. The support provided by the company is by far the best for any software I have ever encountered.’’
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"The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."
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"Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."
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"Ekran System was the only solution that allowed us to monitor servers running different OSs and install critical updates offline. Getting the same monitoring functionality for a reasonable price was an unexpected benefit of this cooperation."
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"Ekran System has become a great choice to record and audit user actions in our infrastructure. It delivers a powerful and flexible toolset; moreover, the Ekran team was ready to customize the platform for our needs, adding several new features."