33 Syteca Testimonials

"Ekran System provides a great solution that protects sensitive data and improves productivity where required. The software records sessions which gives us full context and visibility of IT infrastructure and provides us with added protection. The user activity reports also are very helpful and enhance security and productivity."

"Ekran System was the only solution that allowed us to monitor servers running different OSs and install critical updates offline. Getting the same monitoring functionality for a reasonable price was an unexpected benefit of this cooperation."

"We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."

"It's a simple and very useful tool for GDPR compliance, ISO certificates, monitoring admins and users, and measuring the efficiency of employees and IT providers. The founders of Ekran get back to us quickly, and if we need an add-on, they provide it really fast. We were able to finalize business opportunities with their endless support. In addition, it's totally cost efficient compared to competitors."

"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

"The [Ekran System] solution from DATASYS helped us gain full control over the activities of privileged users of third-party employees on selected servers and terminals of the AGEL Group."

"Ekran System greatly streamlines all work with vendors. With it, we can monitor and track the activity of anyone who connects to the network at any time. Of course, it also contributes greatly to the whole issue of information security."

"Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."

"With Syteca’s support team being available 24/7, deployment of and further work with the platform went smoothly and without any complications.”

"I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."

"Ekran System was deployed at several endpoints and servers within the organization, and the implementation of the agents was done quickly and efficiently. Immediately after deployment, we gained precise access control, as well as the monitoring and recording capabilities we wanted."

"The Ekran System team was always there for me for any questions I had and was able to resolve issues during deployment. The support provided by the company is by far the best for any software I have ever encountered.’’

"Ekran System has become a great choice to record and audit user actions in our infrastructure. It delivers a powerful and flexible toolset; moreover, the Ekran team was ready to customize the platform for our needs, adding several new features."

"Ekran gives me confidence when working with external service providers, resolves concerns about using such services we had in the past. The system monitors suppliers and if there is any concern, I can track everything."