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"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."
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"Ekran System has become a great choice to record and audit user actions in our infrastructure. It delivers a powerful and flexible toolset; moreover, the Ekran team was ready to customize the platform for our needs, adding several new features."
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"We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."
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"The [Ekran System] solution from DATASYS helped us gain full control over the activities of privileged users of third-party employees on selected servers and terminals of the AGEL Group."
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"After deploying Ekran System, monitoring our partners’ remote access became much easier. Now we have detailed records of partners' activities that we can monitor and audit whenever we need to. Implementing Ekran's 2FA feature enabled us to further increase the security of privileged access. And the support team always responds …
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"We are no strangers to cybersecurity, so we knew what solution would suit best to reinforce the security of the software development and continuous integration processes in our company. The [Ekran System] team did a great job meeting our specific needs. Apart from satisfying our major request, the [Ekran System] …
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"Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."
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"In addition to Ekran System, we’ve examined other system solutions, but after comparing the different systems’ features and capabilities, the conclusion was very clear that Ekran System provides the most diverse and extensive platform and set of capabilities."
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"Ekran System was deployed at several endpoints and servers within the organization, and the implementation of the agents was done quickly and efficiently. Immediately after deployment, we gained precise access control, as well as the monitoring and recording capabilities we wanted."
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"Ekran System greatly streamlines all work with vendors. With it, we can monitor and track the activity of anyone who connects to the network at any time. Of course, it also contributes greatly to the whole issue of information security."
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"As a Managed Service Provider we are responsible for our customers' servers but aren't the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly …
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"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."
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"With Syteca’s support team being available 24/7, deployment of and further work with the platform went smoothly and without any complications.”
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"The [Syteca] solution helped us gain full control over the activities of privileged users of third-party employees on selected servers and terminals."
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“In order to comply with regulations and corporate policy rules, we wanted to ensure uninterruptible privileged user audit, as well as provide local and remote employee activity monitoring. That’s why we have chosen Ekran System, easy-to-use and affordable solution, which met our expectations in full measure.”