"Ekran System greatly streamlines all work with vendors. With it, we can monitor and track the activity of anyone who connects to the network at any time. Of course, it also contributes greatly to the whole issue of information security."

“We use Ekran System to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations.”

"Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."

"As a Managed Service Provider we are responsible for our customers' servers but aren't the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly …

"After deploying Ekran System, monitoring our partners’ remote access became much easier. Now we have detailed records of partners' activities that we can monitor and audit whenever we need to. Implementing Ekran's 2FA feature enabled us to further increase the security of privileged access. And the support team always responds …

"As the organization's activity increased, so did the number of vendors that needed to connect to the network, and managing the allocation of users and passwords became more complicated and time-consuming than managing the computer system. In addition, we had no ability to monitor what each provider was doing on …

"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

"The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."

"Ekran System has become a great choice to record and audit user actions in our infrastructure. It delivers a powerful and flexible toolset; moreover, the Ekran team was ready to customize the platform for our needs, adding several new features."

"It's a simple and very useful tool for GDPR compliance, ISO certificates, monitoring admins and users, and measuring the efficiency of employees and IT providers. The founders of Ekran get back to us quickly, and if we need an add-on, they provide it really fast. We were able to finalize …

"I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."

"Ekran System was deployed at several endpoints and servers within the organization, and the implementation of the agents was done quickly and efficiently. Immediately after deployment, we gained precise access control, as well as the monitoring and recording capabilities we wanted."

"Ekran gives me confidence when working with external service providers, resolves concerns about using such services we had in the past. The system monitors suppliers and if there is any concern, I can track everything."

"With Syteca’s support team being available 24/7, deployment of and further work with the platform went smoothly and without any complications.”