“Now we only have two, because one job was essentially to roam around the office. We called it “chart aerobics,” because you essentially couldn’t help a patient until you found their chart! Now, with eClinicalWorks, we just look up the patient and the information we need is right there. eClinicalWorks …

"RCM has created a more efficient practice, especially for the front-office staff, because now when a patient inquires about their account it’s simply a matter of a few clicks and the information is available at your fingertips. In addition, communication between the patient and the office has improved."

“You see a lot of programs and a lot of clinics set up to say, we’ll wait until someone has a problem, then we’ll react to it, then we’ll do post-acute care. We’d rather do pre-acute care and have the documentation and the communication to follow that through.”

"It’s been a good experience. Nothing can match the access and availability of the EHR from home and the office, with the ability to review charts with patients in a time appropriate manner."

"I like having information available at my fingertips. The most important thing is my health. When I have a test result coming in or when I want to remember when I last had a vaccination, I can easily go into my portal to find answers."

"As a result of the program, we are seeing more passion from both our providers and medical assistants in conducting improved patient care."

"Billing was complicated before. Now, with eClinicalWorks, it’s streamlined – it’s as easy as surfing the Internet."

"Once everything was written in a book with a pencil to erase. Now everything is at your fingertips."

"Charts used to like to take vacations and go to different places now that does not happen. We now have a reliable system that serves us."

"Support is superb! I can tell you we’ve had a situation where we needed immediate attention to our server, and they’ve been back in touch with us within like 10 minutes."

"Since the implementation of eClinicalWorks we now have the ability to streamline the processing of claims, posting of payments, and provide insurance follow-up."

"I’ve been working at Westwood-Mansfield Pediatrics for over 20 years now and I’ve seen the practice grow from being very disorganized and paper centric to efficient and paperless. With eClinicalWorks we are now able to provide the proper care our patients deserve!"

"With the EHR we now know when a patient has checked in and arrived. With the increase of childhood allergies, being able to prepopulate the information in the eClinicalWorks system improves patient safety."

"The eClinicalWorks system is both easy-to-use and accessible. I love the P2POpen as it allows me to message other staff throughout the office and place messages directly into patient’s charts."

"We found that the EHR gave us the tools to manage our patient populations. When you have the tools to manage your patient populations, you also have the ability to have diff erent payer strategies. So instead of just accepting fee-for-service, we started to get pay-for-quality targets. With quality targets, …