“Having healow Genie will likely save us the equivalent of three or four full-time phone operator positions, enhance patient satisfaction, streamline staff workload, and ultimately deliver better medical care for happier patients.”

"Now, we're able to look at the chart just before they come in and prepare for the visit, have the right questions to ask, and be ready to go."

"As a result of the program, we are seeing more passion from both our providers and medical assistants in conducting improved patient care."

"It’s been a good experience. Nothing can match the access and availability of the EHR from home and the office, with the ability to review charts with patients in a time appropriate manner."

"I like having information available at my fingertips. The most important thing is my health. When I have a test result coming in or when I want to remember when I last had a vaccination, I can easily go into my portal to find answers."

"Billing was complicated before. Now, with eClinicalWorks, it’s streamlined – it’s as easy as surfing the Internet."

"Once everything was written in a book with a pencil to erase. Now everything is at your fingertips."

"Charts used to like to take vacations and go to different places now that does not happen. We now have a reliable system that serves us."

"Support is superb! I can tell you we’ve had a situation where we needed immediate attention to our server, and they’ve been back in touch with us within like 10 minutes."

"Since the implementation of eClinicalWorks we now have the ability to streamline the processing of claims, posting of payments, and provide insurance follow-up."

"I’ve been working at Westwood-Mansfield Pediatrics for over 20 years now and I’ve seen the practice grow from being very disorganized and paper centric to efficient and paperless. With eClinicalWorks we are now able to provide the proper care our patients deserve!"

"With the EHR we now know when a patient has checked in and arrived. With the increase of childhood allergies, being able to prepopulate the information in the eClinicalWorks system improves patient safety."

"The eClinicalWorks system is both easy-to-use and accessible. I love the P2POpen as it allows me to message other staff throughout the office and place messages directly into patient’s charts."

"We found that the EHR gave us the tools to manage our patient populations. When you have the tools to manage your patient populations, you also have the ability to have diff erent payer strategies. So instead of just accepting fee-for-service, we started to get pay-for-quality targets. With quality targets, …

"The Practice transformation to PCMH entailed changes in offi ce workfl ow as well as new responsibilities for staff members. As we invested in our personnel via trainings and provided opportunities for professional development within the practices, we noticed a new level of professionalism developing in our offi ces. The …