31 Eccovia Solutions Testimonials

"I have been thankful on many occasions for ClientTrack, when I have been out ill or have been unable to get to an office for some reason. ClientTrack enables my supervisor to find contact information for the clients I work with so that she can check in with them when I am unable to do so."

"The great thing about ClientTrack is that you don’t have to be a huge organization to make this happen. We are a 501(c)(3) with a 6 million budget."

"ClientTrack covers every need we have. Needs we knew we had, needs we have now, and needs we’ll have in the future. Every time something new pops up, we are able to incorporate it into the solution that we’ve designed with ClientTrack."

"ClientTrack offers cloud-based technology along with…continuous improvement services (support and maintenance). Staff support is excellent with tailoring the software to [our] organization’s needs."

"Developing a database within a 12-month period for the second largest resettlement state in the US was nothing less than daunting because it had to meet the needs of 15,000 clients in 9 programs across 23 agencies. Eccovia Solutions worked diligently with YMCA of Greater Houston to understand the unique work, discuss solutions, and manage data migration from two older systems."

"Each month we are adding hundreds of people into our service. Add to that our revolving door of volunteers, and we have our hands full."

"I’ve used many different HMIS solutions and ClientTrack is, by far, the best. It’s not just the intuitive interface or powerful analytic tools that make it such a superior product, but the exceptional customer service that is provided on a daily basis."

"The new ClientTrack helps to make my life at work easier. It is perfect for client management and reporting. Because the majority of my clients’ information is listed in the system, I appreciate NOT having to walk long hallways every time I need a chart."

"ClientTrack provides the technology infrastructure for Whole Person Care-LA and enables our teams to connect the most vulnerable LA county residents to services. The idea is have a community-wide network of care with information that’s shared appropriately to help a patient."

"We track everything. We also measure outcomes. We use the child and adolescent functional assessment scale tools to measure functioning at admission and discharge from a program to see overall improvements in behavioral health needs. At any given moment, I can access ClientTrack to run a report to see how we’re doing."

"ClientTrack is a wonderful tool. It helps agencies to identify the various services the client has accessed from other agencies that use ClientTrack."

"We are on a tight deadline for getting our state HMIS up and running. The Eccovia Solutions team has been very helpful in setting the project up for success."

“Our data collection has improved drastically because of the ease of which staff can check their work.”

"Coordinating multiple agencies that are providing diverse services for low-income individuals is not only complex, but there are unique challenges for integrated care. The results seen thus far in the program reflect an immediate community-wide cost savings stemming from fewer emergency room visits, and, more importantly, a reduction in overdose-related fatalities. Without ClientTrack, the Partnership for Successful Living wouldn’t be able to provide the timely, coordinated care needed to assist those in need and influence change under the Safe Station program."

"As a case manager, and also a Substance Abuse Counselor, I wear many hats at my agency. I use ClientTrack every day to aid with my case management services. It’s a great tool that allows me to provide wrap-around services to maximize the support system a client needs to succeed."