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“EarthLink Business Hosted Voice Service has allowed Ideal Software Systems to significantly improve our service to our customers and has positioned us for future growth.”
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“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”
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"Our core services help customers increase uptime and productivity, reduce operating costs and enhance asset utilization. Our MPLS network from EarthLink Business brings these same benefits to our business locations."
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"Managing the complexity that stems from proliferation of diverse endpoints and increasing security threats can be overwhelming for an organization with a distributed global workforce. EarthLink has been a collaborative partner, shaping their services to meet our business needs."
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"If we didn’t move to cloud services, we would have been out of business after the hurricane. Our nationwide sales reps, distributors, customer service, warehouse and production in Oregon all kept running."
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“With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”
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"Upgrading our network to EarthLink Business MPLS offered us the opportunity for improved uptime guarantees and better support for our applications. MPLS also gives us the capacity to add more applications in the future."
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"Our MPLS network is extremely reliable and EarthLink Business’s outstanding customer service and customer portal have eliminated a huge drain on IT resources."
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“We’re very pleased with the increased productivity and feature-rich performance of EarthLink Hosted Voice service. Hosted Voice has improved our communications to provide a higher level of patient care.”
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"You can’t put a price on the availability of systems. That’s the value of infrastructure as a service. With EarthLink, I’m sleeping better at night."
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“The cloud has definitely changed the way that we are doing business; being able to access data remotely is a much more efficient use of time.”
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“Even with the pressure of a rapid implementation timeline, EarthLink was able to deliver a very robust IT design that has been effectively meeting BRE’s ever-changing needs for the past seven years.”
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"Customers come to our stores for a consistent product in a quick fashion and if we don’t supply either, they’ll not be back. EarthLink’s reliability helps us support our customers the way we want to."
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“If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”
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“As a result of a more robust MPLS network from EarthLink Business, we have the security, reliability and bandwidth to run both our voice communications and critical in-store applications to support efficient growth now and as we expand the business."