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"EarthLink has a point-of-view in the retail space that has enabled us to sustain growth, have a stable platform and provide world class service to our customers."
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"We’ve been an EarthLink customer for 15 years because no other vendor provides the same combination of performance, security, reliability and service. EarthLink’s technical experts are always available to help us implement the solutions that are most appropriate and cost effective for each site based on number of employees, location, …
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“As a result of a more robust MPLS network from EarthLink Business, we have the security, reliability and bandwidth to run both our voice communications and critical in-store applications to support efficient growth now and as we expand the business."
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“Cloud is our friend. It allows us to allocate resources only where we need them and keep our staff small. Most companies our size would spend 40 times what we do on IT.”
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"Customers come to our stores for a consistent product in a quick fashion and if we don’t supply either, they’ll not be back. EarthLink’s reliability helps us support our customers the way we want to."
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"You can’t put a price on the availability of systems. That’s the value of infrastructure as a service. With EarthLink, I’m sleeping better at night."
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“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”
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"Managing the complexity that stems from proliferation of diverse endpoints and increasing security threats can be overwhelming for an organization with a distributed global workforce. EarthLink has been a collaborative partner, shaping their services to meet our business needs."
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"Our MPLS network is extremely reliable and EarthLink Business’s outstanding customer service and customer portal have eliminated a huge drain on IT resources."
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“With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”
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“EarthLink Business Hosted Voice Service has allowed Ideal Software Systems to significantly improve our service to our customers and has positioned us for future growth.”
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“Even with the pressure of a rapid implementation timeline, EarthLink was able to deliver a very robust IT design that has been effectively meeting BRE’s ever-changing needs for the past seven years.”
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"The ability to have a stable network…allows us to take our focus off of this and really provide the value-added services to our customers that they really need."
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"EarthLink Business® really helps us with our growth, particularly with our seasonal Express locations. In the past, we struggled to get new locations installed in a timely manner. The EVDO access we’re using on our MPLS network really is the driving factor in allowing us so much leeway to expand …
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"With EarthLink’s Hosted Voice and Hosted Contact Center, we can more effectively scale to ensure excellent service during peak holidays and throughout the year, and replace an antiquated phone system to improve efficiency, all while remaining cost neutral."