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"If we didn’t move to cloud services, we would have been out of business after the hurricane. Our nationwide sales reps, distributors, customer service, warehouse and production in Oregon all kept running."
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“The cloud has definitely changed the way that we are doing business; being able to access data remotely is a much more efficient use of time.”
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"Our MPLS network is extremely reliable and EarthLink Business’s outstanding customer service and customer portal have eliminated a huge drain on IT resources."
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“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”
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"Upgrading our network to EarthLink Business MPLS offered us the opportunity for improved uptime guarantees and better support for our applications. MPLS also gives us the capacity to add more applications in the future."
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"You can’t put a price on the availability of systems. That’s the value of infrastructure as a service. With EarthLink, I’m sleeping better at night."
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“As a result of a more robust MPLS network from EarthLink Business, we have the security, reliability and bandwidth to run both our voice communications and critical in-store applications to support efficient growth now and as we expand the business."
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"With EarthLink’s Hosted Voice and Hosted Contact Center, we can more effectively scale to ensure excellent service during peak holidays and throughout the year, and replace an antiquated phone system to improve efficiency, all while remaining cost neutral."
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"Our core services help customers increase uptime and productivity, reduce operating costs and enhance asset utilization. Our MPLS network from EarthLink Business brings these same benefits to our business locations."
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"In the more than five years that EarthLink Business has provided us with private secure cloud hosting, enterprise email hosting, enterprise managed services, and data recovery/data backup services, their uptime and reliability have been outstanding. As our business grows, I know that they have the solutions and expertise to quickly …
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"The ability to have a stable network…allows us to take our focus off of this and really provide the value-added services to our customers that they really need."
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“With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”
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“Even with the pressure of a rapid implementation timeline, EarthLink was able to deliver a very robust IT design that has been effectively meeting BRE’s ever-changing needs for the past seven years.”
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"EarthLink has a point-of-view in the retail space that has enabled us to sustain growth, have a stable platform and provide world class service to our customers."
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“If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”