29 Earthlink Business Testimonials

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  • “If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”

  • "We’ve been an EarthLink customer for 15 years because no other vendor provides the same combination of performance, security, reliability and service. EarthLink’s technical experts are always available to help us implement the solutions that are most appropriate and cost effective for each site based on number of employees, location, …

  • “With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”

  • "Our MPLS network is extremely reliable and EarthLink Business’s outstanding customer service and customer portal have eliminated a huge drain on IT resources."

  • "Upgrading our network to EarthLink Business MPLS offered us the opportunity for improved uptime guarantees and better support for our applications. MPLS also gives us the capacity to add more applications in the future."

  • “I am very satisfied with EarthLink Business. I would not want to go anywhere else.”

  • "EarthLink took a much more thorough, consultative approach in the sales process, first asking questions about our needs, our requirements, and our business objectives...and then coming back with a suite of solutions that I didn't even expect."

  • "If we didn’t move to cloud services, we would have been out of business after the hurricane. Our nationwide sales reps, distributors, customer service, warehouse and production in Oregon all kept running."

  • “We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”

  • “We rely on the EarthLink MPLS network 24/7 to run our restaurant operations. The private network also supports PCI compliance and allows us to control and monitor all 200 restaurants from one location.”

  • “As a result of a more robust MPLS network from EarthLink Business, we have the security, reliability and bandwidth to run both our voice communications and critical in-store applications to support efficient growth now and as we expand the business."

  • "With EarthLink’s Hosted Voice and Hosted Contact Center, we can more effectively scale to ensure excellent service during peak holidays and throughout the year, and replace an antiquated phone system to improve efficiency, all while remaining cost neutral."

  • "The ability to have a stable network…allows us to take our focus off of this and really provide the value-added services to our customers that they really need."

  • "EarthLink Business® really helps us with our growth, particularly with our seasonal Express locations. In the past, we struggled to get new locations installed in a timely manner. The EVDO access we’re using on our MPLS network really is the driving factor in allowing us so much leeway to expand …

  • “The cloud has definitely changed the way that we are doing business; being able to access data remotely is a much more efficient use of time.”