29 Earthlink Business Testimonials

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  • “With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”

  • “As a result of a more robust MPLS network from EarthLink Business, we have the security, reliability and bandwidth to run both our voice communications and critical in-store applications to support efficient growth now and as we expand the business."

  • “We rely on the EarthLink MPLS network 24/7 to run our restaurant operations. The private network also supports PCI compliance and allows us to control and monitor all 200 restaurants from one location.”

  • "The ability to have a stable network…allows us to take our focus off of this and really provide the value-added services to our customers that they really need."

  • “We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”

  • “If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”

  • "EarthLink took a much more thorough, consultative approach in the sales process, first asking questions about our needs, our requirements, and our business objectives...and then coming back with a suite of solutions that I didn't even expect."

  • “Cloud is our friend. It allows us to allocate resources only where we need them and keep our staff small. Most companies our size would spend 40 times what we do on IT.”

  • "Managing the complexity that stems from proliferation of diverse endpoints and increasing security threats can be overwhelming for an organization with a distributed global workforce. EarthLink has been a collaborative partner, shaping their services to meet our business needs."

  • “EarthLink Business Hosted Voice Service has allowed Ideal Software Systems to significantly improve our service to our customers and has positioned us for future growth.”

  • “We’re very pleased with the increased productivity and feature-rich performance of EarthLink Hosted Voice service. Hosted Voice has improved our communications to provide a higher level of patient care.”

  • "Upgrading our network to EarthLink Business MPLS offered us the opportunity for improved uptime guarantees and better support for our applications. MPLS also gives us the capacity to add more applications in the future."

  • "EarthLink has a point-of-view in the retail space that has enabled us to sustain growth, have a stable platform and provide world class service to our customers."

  • "With EarthLink’s Hosted Voice and Hosted Contact Center, we can more effectively scale to ensure excellent service during peak holidays and throughout the year, and replace an antiquated phone system to improve efficiency, all while remaining cost neutral."

  • "Our core services help customers increase uptime and productivity, reduce operating costs and enhance asset utilization. Our MPLS network from EarthLink Business brings these same benefits to our business locations."