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"EarthLink has a point-of-view in the retail space that has enabled us to sustain growth, have a stable platform and provide world class service to our customers."
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“If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”
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"Our core services help customers increase uptime and productivity, reduce operating costs and enhance asset utilization. Our MPLS network from EarthLink Business brings these same benefits to our business locations."
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"Customers come to our stores for a consistent product in a quick fashion and if we don’t supply either, they’ll not be back. EarthLink’s reliability helps us support our customers the way we want to."
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"Moving our data center to EarthLink was the best business decision we have made. We are better prepared to grow and can more effectively compete for clients who demand the highest security level."
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"You can’t put a price on the availability of systems. That’s the value of infrastructure as a service. With EarthLink, I’m sleeping better at night."
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"In the more than five years that EarthLink Business has provided us with private secure cloud hosting, enterprise email hosting, enterprise managed services, and data recovery/data backup services, their uptime and reliability have been outstanding. As our business grows, I know that they have the solutions and expertise to quickly …
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“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”
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"The ability to have a stable network…allows us to take our focus off of this and really provide the value-added services to our customers that they really need."
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"We’ve been an EarthLink customer for 15 years because no other vendor provides the same combination of performance, security, reliability and service. EarthLink’s technical experts are always available to help us implement the solutions that are most appropriate and cost effective for each site based on number of employees, location, …
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"EarthLink took a much more thorough, consultative approach in the sales process, first asking questions about our needs, our requirements, and our business objectives...and then coming back with a suite of solutions that I didn't even expect."
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“I am very satisfied with EarthLink Business. I would not want to go anywhere else.”
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“Even with the pressure of a rapid implementation timeline, EarthLink was able to deliver a very robust IT design that has been effectively meeting BRE’s ever-changing needs for the past seven years.”
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“We’re very pleased with the increased productivity and feature-rich performance of EarthLink Hosted Voice service. Hosted Voice has improved our communications to provide a higher level of patient care.”
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"With EarthLink’s Hosted Voice and Hosted Contact Center, we can more effectively scale to ensure excellent service during peak holidays and throughout the year, and replace an antiquated phone system to improve efficiency, all while remaining cost neutral."