“I am very satisfied with EarthLink Business. I would not want to go anywhere else.”
“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”
"In the more than five years that EarthLink Business has provided us with private secure cloud hosting, enterprise email hosting, enterprise managed services, and data recovery/data backup services, their uptime and reliability have been outstanding. As our business grows, I know that they have the solutions and expertise to quickly adapt to our needs. I am confident that EarthLink is the right choice for enterprise-grade IT solutions for the healthcare field."
"EarthLink Business® really helps us with our growth, particularly with our seasonal Express locations. In the past, we struggled to get new locations installed in a timely manner. The EVDO access we’re using on our MPLS network really is the driving factor in allowing us so much leeway to expand the seasonal stores."
“If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”
"If we didn’t move to cloud services, we would have been out of business after the hurricane. Our nationwide sales reps, distributors, customer service, warehouse and production in Oregon all kept running."
"EarthLink has a point-of-view in the retail space that has enabled us to sustain growth, have a stable platform and provide world class service to our customers."
"Upgrading our network to EarthLink Business MPLS offered us the opportunity for improved uptime guarantees and better support for our applications. MPLS also gives us the capacity to add more applications in the future."
"Our MPLS network is extremely reliable and EarthLink Business’s outstanding customer service and customer portal have eliminated a huge drain on IT resources."
"You can’t put a price on the availability of systems. That’s the value of infrastructure as a service. With EarthLink, I’m sleeping better at night."
"GNC has lowered payment card processing fees, saves over $300,000 annually by eliminating phone lines, and now supports critical retail applications with its EarthLink Business MPLS network."
"Our core services help customers increase uptime and productivity, reduce operating costs and enhance asset utilization. Our MPLS network from EarthLink Business brings these same benefits to our business locations."
"With EarthLink’s Hosted Voice and Hosted Contact Center, we can more effectively scale to ensure excellent service during peak holidays and throughout the year, and replace an antiquated phone system to improve efficiency, all while remaining cost neutral."
"Managing the complexity that stems from proliferation of diverse endpoints and increasing security threats can be overwhelming for an organization with a distributed global workforce. EarthLink has been a collaborative partner, shaping their services to meet our business needs."
“Cloud is our friend. It allows us to allocate resources only where we need them and keep our staff small. Most companies our size would spend 40 times what we do on IT.”