29 Earthlink Business Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • "With EarthLink’s Hosted Voice and Hosted Contact Center, we can more effectively scale to ensure excellent service during peak holidays and throughout the year, and replace an antiquated phone system to improve efficiency, all while remaining cost neutral."

  • “With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”

  • "Our MPLS network is extremely reliable and EarthLink Business’s outstanding customer service and customer portal have eliminated a huge drain on IT resources."

  • “As a result of a more robust MPLS network from EarthLink Business, we have the security, reliability and bandwidth to run both our voice communications and critical in-store applications to support efficient growth now and as we expand the business."

  • "You can’t put a price on the availability of systems. That’s the value of infrastructure as a service. With EarthLink, I’m sleeping better at night."

  • "If we didn’t move to cloud services, we would have been out of business after the hurricane. Our nationwide sales reps, distributors, customer service, warehouse and production in Oregon all kept running."

  • "EarthLink took a much more thorough, consultative approach in the sales process, first asking questions about our needs, our requirements, and our business objectives...and then coming back with a suite of solutions that I didn't even expect."

  • "We’ve been an EarthLink customer for 15 years because no other vendor provides the same combination of performance, security, reliability and service. EarthLink’s technical experts are always available to help us implement the solutions that are most appropriate and cost effective for each site based on number of employees, location, …

  • “We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”

  • "Upgrading our network to EarthLink Business MPLS offered us the opportunity for improved uptime guarantees and better support for our applications. MPLS also gives us the capacity to add more applications in the future."

  • "independenceIT Reduces Data Center Costs by 16 Percent “With EarthLink Cloud Hosting, we eliminate the need to add infrastructure or engineering resources to scale our operations while reducing our annual costs by 16 percent. We’re able to keep our team very focused on profit-generating technology advancements.”

  • “We’re very pleased with the increased productivity and feature-rich performance of EarthLink Hosted Voice service. Hosted Voice has improved our communications to provide a higher level of patient care.”

  • "EarthLink is a great partner to have our back with web traffic on race day. When we get 10 million site visits in the span of a day, we have great peace of mind knowing that we have ample data storage and servers in our arsenal. We know we can …

  • "The ability to have a stable network…allows us to take our focus off of this and really provide the value-added services to our customers that they really need."

  • “I am very satisfied with EarthLink Business. I would not want to go anywhere else.”