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“If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”
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"EarthLink is a great partner to have our back with web traffic on race day. When we get 10 million site visits in the span of a day, we have great peace of mind knowing that we have ample data storage and servers in our arsenal. We know we can …
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“With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”
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“We’re very pleased with the increased productivity and feature-rich performance of EarthLink Hosted Voice service. Hosted Voice has improved our communications to provide a higher level of patient care.”
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"independenceIT Reduces Data Center Costs by 16 Percent “With EarthLink Cloud Hosting, we eliminate the need to add infrastructure or engineering resources to scale our operations while reducing our annual costs by 16 percent. We’re able to keep our team very focused on profit-generating technology advancements.”
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“EarthLink Business Hosted Voice Service has allowed Ideal Software Systems to significantly improve our service to our customers and has positioned us for future growth.”
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"If we didn’t move to cloud services, we would have been out of business after the hurricane. Our nationwide sales reps, distributors, customer service, warehouse and production in Oregon all kept running."
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"Managing the complexity that stems from proliferation of diverse endpoints and increasing security threats can be overwhelming for an organization with a distributed global workforce. EarthLink has been a collaborative partner, shaping their services to meet our business needs."
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"EarthLink has a point-of-view in the retail space that has enabled us to sustain growth, have a stable platform and provide world class service to our customers."
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"The ability to have a stable network…allows us to take our focus off of this and really provide the value-added services to our customers that they really need."
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"With EarthLink’s Hosted Voice and Hosted Contact Center, we can more effectively scale to ensure excellent service during peak holidays and throughout the year, and replace an antiquated phone system to improve efficiency, all while remaining cost neutral."
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“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”
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"GNC has lowered payment card processing fees, saves over $300,000 annually by eliminating phone lines, and now supports critical retail applications with its EarthLink Business MPLS network."
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"In the more than five years that EarthLink Business has provided us with private secure cloud hosting, enterprise email hosting, enterprise managed services, and data recovery/data backup services, their uptime and reliability have been outstanding. As our business grows, I know that they have the solutions and expertise to quickly …
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"Customers come to our stores for a consistent product in a quick fashion and if we don’t supply either, they’ll not be back. EarthLink’s reliability helps us support our customers the way we want to."