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"EarthLink has a point-of-view in the retail space that has enabled us to sustain growth, have a stable platform and provide world class service to our customers."
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"We’ve been an EarthLink customer for 15 years because no other vendor provides the same combination of performance, security, reliability and service. EarthLink’s technical experts are always available to help us implement the solutions that are most appropriate and cost effective for each site based on number of employees, location, …
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“EarthLink Business Hosted Voice Service has allowed Ideal Software Systems to significantly improve our service to our customers and has positioned us for future growth.”
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“With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”
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“Cloud is our friend. It allows us to allocate resources only where we need them and keep our staff small. Most companies our size would spend 40 times what we do on IT.”
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"Upgrading our network to EarthLink Business MPLS offered us the opportunity for improved uptime guarantees and better support for our applications. MPLS also gives us the capacity to add more applications in the future."
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“If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”
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“As a result of a more robust MPLS network from EarthLink Business, we have the security, reliability and bandwidth to run both our voice communications and critical in-store applications to support efficient growth now and as we expand the business."
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"Customers come to our stores for a consistent product in a quick fashion and if we don’t supply either, they’ll not be back. EarthLink’s reliability helps us support our customers the way we want to."
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“Even with the pressure of a rapid implementation timeline, EarthLink was able to deliver a very robust IT design that has been effectively meeting BRE’s ever-changing needs for the past seven years.”
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"If we didn’t move to cloud services, we would have been out of business after the hurricane. Our nationwide sales reps, distributors, customer service, warehouse and production in Oregon all kept running."
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“The cloud has definitely changed the way that we are doing business; being able to access data remotely is a much more efficient use of time.”
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“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”
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"You can’t put a price on the availability of systems. That’s the value of infrastructure as a service. With EarthLink, I’m sleeping better at night."
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"EarthLink Business® really helps us with our growth, particularly with our seasonal Express locations. In the past, we struggled to get new locations installed in a timely manner. The EVDO access we’re using on our MPLS network really is the driving factor in allowing us so much leeway to expand …