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"If we didn’t move to cloud services, we would have been out of business after the hurricane. Our nationwide sales reps, distributors, customer service, warehouse and production in Oregon all kept running."
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“If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”
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"Managing the complexity that stems from proliferation of diverse endpoints and increasing security threats can be overwhelming for an organization with a distributed global workforce. EarthLink has been a collaborative partner, shaping their services to meet our business needs."
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"Our MPLS network is extremely reliable and EarthLink Business’s outstanding customer service and customer portal have eliminated a huge drain on IT resources."
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"Our core services help customers increase uptime and productivity, reduce operating costs and enhance asset utilization. Our MPLS network from EarthLink Business brings these same benefits to our business locations."
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"Upgrading our network to EarthLink Business MPLS offered us the opportunity for improved uptime guarantees and better support for our applications. MPLS also gives us the capacity to add more applications in the future."
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"EarthLink is a great partner to have our back with web traffic on race day. When we get 10 million site visits in the span of a day, we have great peace of mind knowing that we have ample data storage and servers in our arsenal. We know we can …
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"EarthLink Business® really helps us with our growth, particularly with our seasonal Express locations. In the past, we struggled to get new locations installed in a timely manner. The EVDO access we’re using on our MPLS network really is the driving factor in allowing us so much leeway to expand …
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"EarthLink took a much more thorough, consultative approach in the sales process, first asking questions about our needs, our requirements, and our business objectives...and then coming back with a suite of solutions that I didn't even expect."
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"EarthLink has a point-of-view in the retail space that has enabled us to sustain growth, have a stable platform and provide world class service to our customers."
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"With EarthLink’s Hosted Voice and Hosted Contact Center, we can more effectively scale to ensure excellent service during peak holidays and throughout the year, and replace an antiquated phone system to improve efficiency, all while remaining cost neutral."
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“With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”
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"The ability to have a stable network…allows us to take our focus off of this and really provide the value-added services to our customers that they really need."
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"In the more than five years that EarthLink Business has provided us with private secure cloud hosting, enterprise email hosting, enterprise managed services, and data recovery/data backup services, their uptime and reliability have been outstanding. As our business grows, I know that they have the solutions and expertise to quickly …
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“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”