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“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”
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"GNC has lowered payment card processing fees, saves over $300,000 annually by eliminating phone lines, and now supports critical retail applications with its EarthLink Business MPLS network."
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“I am very satisfied with EarthLink Business. I would not want to go anywhere else.”
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"Moving our data center to EarthLink was the best business decision we have made. We are better prepared to grow and can more effectively compete for clients who demand the highest security level."
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"If we didn’t move to cloud services, we would have been out of business after the hurricane. Our nationwide sales reps, distributors, customer service, warehouse and production in Oregon all kept running."
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“The cloud has definitely changed the way that we are doing business; being able to access data remotely is a much more efficient use of time.”
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“EarthLink Business Hosted Voice Service has allowed Ideal Software Systems to significantly improve our service to our customers and has positioned us for future growth.”
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"EarthLink took a much more thorough, consultative approach in the sales process, first asking questions about our needs, our requirements, and our business objectives...and then coming back with a suite of solutions that I didn't even expect."
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“If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”
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“We rely on the EarthLink MPLS network 24/7 to run our restaurant operations. The private network also supports PCI compliance and allows us to control and monitor all 200 restaurants from one location.”
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"Customers come to our stores for a consistent product in a quick fashion and if we don’t supply either, they’ll not be back. EarthLink’s reliability helps us support our customers the way we want to."
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“As a result of a more robust MPLS network from EarthLink Business, we have the security, reliability and bandwidth to run both our voice communications and critical in-store applications to support efficient growth now and as we expand the business."
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“With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”
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"EarthLink is a great partner to have our back with web traffic on race day. When we get 10 million site visits in the span of a day, we have great peace of mind knowing that we have ample data storage and servers in our arsenal. We know we can …
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"Managing the complexity that stems from proliferation of diverse endpoints and increasing security threats can be overwhelming for an organization with a distributed global workforce. EarthLink has been a collaborative partner, shaping their services to meet our business needs."