“If you’re only interested in cost savings, this might not be worth the venture. If you’re interested in visibility into calls,flexibility and agility to route calls and capture sales, then it’s entirely worthwhile.”
“We're focusing a lot on omnichannel, and making sure the customer experience is seamless...Our store experience is paramount. The store is still 'the brand'.”
“I am very satisfied with EarthLink Business. I would not want to go anywhere else.”
“With EarthLink, we lowered our costs and got higher performance, plus avoided the capital costs of replacing our PBX.”
"EarthLink has a point-of-view in the retail space that has enabled us to sustain growth, have a stable platform and provide world class service to our customers."