"We have developed a website that will set the foundation for our digital journey in the coming years. The system is built on a concept of “maximum three clicks” giving user quick access to the data that is relevant for them. It can already handle complex tasks, such as determine oil and gas quantities for more than 20,000 vehicles, and we will see many more of these kind of solutions in the future."
"Bluedesk understands our business and provides us with solutions for our digital questions. We have a pleasant partnership with Bluedesk and because of the service that they deliver we choose for Bluedesk."
"Hounisen’s main purpose is to solve our customers’ equipment needs and we are experts in delivering tailored solutions that suits the needs of our customers. With our new Dynamicweb solution, we now have the option of offering our products and services directly on Hounisen.com, where the segmented webshops have given us a better tool to communicate directly with our customer segments."
"Our customers have received the new solution very positively. There will continue to be improvements and the big task now is to activate customers so they get used to using the webshop instead of sending an email or just calling a technician."
"DynamicWeb’s integrated suite of solutions enables us to drive agility, enhance decision-making, and better serve our customers."
"We are a company with 35 employees, and we seek connection with people because that’s who we are as a company. We’re not looking for a large organization where, if you have a question, a ticket is created, and then you eventually get a callback from a customer journey representative who then passes your ticket to the customer experience manager... We look for companies that connect with people and take a pragmatic approach to problem-solving."
"We really felt like their knowledge and understanding of the industry and the business was there. Having somebody that was familiar with the industry was a huge help."