37 DrFirst Testimonials

“We feel very comfortable working with DrFirst to implement Backline. They readily understood our hospital’s specific needs and were quick to work closely with us to uncover where they could help. Also, Backline’s price point was better than any of its competitors – even the ones that couldn’t supply all of the functionality we needed.”

"We can review more patients and provide written medication histories in a shorter period of time by reducing extra steps, The information is much more complete. We are thrilled to view the outside medication list from within the Cerner platform."

“My small pharmacy department was tasked to the point that we could not enhance the strings that existed with the staff we had."

"I was nervous because we had done other vendor implementations within MEDITECH, but I was very pleased with how easy it was to work with DrFirst, I only had to provide route, unit and frequency mapping, which only took a couple of hours, in order to build the SmartStrings the way they needed to be. We did not have to do any of the scripting, which was a problem we had previously. The programmer was very easy to work with and we had weekly calls to plan and execute the implementation. I appreciate the work that DrFirst is doing with MEDITECH to improve e-prescribing and medication reconciliation. They really understand the processes and how to make them easier."

"Our receptionist loves Akario Backline. She spends less time trying to get in touch with people to relay phone calls and information, Some of our nurses have also commented on the benefits they can now easily send a message without having to wait for a staf member to call back to get more information, and that’s really saved them time."

"It has been invaluable for management, as staff have become more familiar with each other and gained better trust. It happened much faster than we thought it would."

"DrFirst and MedHx have exceeded our expectations since day one, Bottom line is that our relationship with DrFirst helps us enhance patient care by providing accurate, immediate information necessary to ensure patient safety."

"We had a hodgepodge of data but no consistency or clarity, It was a huge waste of time and burned through labor hours."

"Meaningful Use terminology is totally unrelated to what I do every day and what the practice does every day, I found just reading the Centers for Medicare and Medicaid Services material outlining Meaningful Use confounding. It was like trying to learn a whole new governmental language."

"The implementation of DrFirst SmartStrings within MEDITECH was seamless and well-received by providers, Providers really do like SmartStrings and find that it makes their jobs easier. For example, having the quantities and refills included in the medication order strings makes e-prescribing more eficient and more accurate."

"Package sizes are never known by physicians, This is a huge gain with the DrFirst SmartStrings."

"With patient admissions of 4,666 in 2012, according to Billians HealthData, the resulting time savings is approximately 3,800 to 4,200 staff hours. That is equivalent to two full time employees per year. Now our ER nurses complete the process in 5 to 10 minutes. It’s faster, and accurate."

"With DrFirst’s Rcopia, hit the trifecta E-prescribing improved patient care. It made the physician’s job easier. And it offered a solid ROI."

"The partnership enabled us to certify our EMR on time and on budget. DrFirst pre-certified us with Surescripts and made the e-prescribing part of certification a complete non-issue."

"With the upcoming I-STOP e-prescribing deadline, our members looked to MSSNY to help provide information about the I-STOP legislation as well as guidance on the most effective solutions for legend drug and controlled substance e-prescribing. MSSNY’s healthcare information technology committee conducted a thorough analysis of numerous e-prescribing solutions available in the marketplace. We identified DrFirst as delivering the most effective e-platforms in terms of clinical workflow, ease of use and cost-effectiveness."