37 DrFirst Testimonials

"With the upcoming I-STOP e-prescribing deadline, our members looked to MSSNY to help provide information about the I-STOP legislation as well as guidance on the most effective solutions for legend drug and controlled substance e-prescribing. MSSNY’s healthcare information technology committee conducted a thorough analysis of numerous e-prescribing solutions available in the marketplace. We identified DrFirst as delivering the most effective e-platforms in terms of clinical workflow, ease of use and cost-effectiveness."

“For paramedics, every second is crucial. With Backline, our paramedics can safely and securely share data and medical information with our hospital healthcare team. It helps them deliver faster, safer care for our patients upon arrival.”

"DrFirst’s customer support is over the top."

“As an industry, we’ve never had an efficient and effective tool that would allow us to communicate securely at all times."

“We feel very comfortable working with DrFirst to implement Backline. They readily understood our hospital’s specific needs and were quick to work closely with us to uncover where they could help. Also, Backline’s price point was better than any of its competitors – even the ones that couldn’t supply all of the functionality we needed.”

“Real-time notifications offer the opportunity for real-time solutions, keeping our patient’s safety as our priority."

“My small pharmacy department was tasked to the point that we could not enhance the strings that existed with the staff we had."

“We were able to go to their offices and do hands-on training."

“We have completely changed our process for acquiring medication history. Now our ER nurses complete the process in 5 to 10 minutes. It’s faster, and more accurate, and we get a one-year history of meds instead of just a current list. This enables our doctors to do the admission medication.

"During Hurricane Michael, an elderly lady came into our ER. Fortunately she didn’t have any acute issues; she was just a hurricane evacuee who had run out of medicine. She had a small pill planner with a few half tablets left in it. Not surprisingly, she couldn’t remember the names of her medications. We performed a quick search in DrFirst’s MedHx which gave us a good med history including the names of her current meds. Two minutes later, she was on her way to the local pharmacy to get an emergency supply of her heart and thyroid medications. Without MedHx, this process would have taken longer. Thanks for a great product!"

“LGH is committed to optimizing clinical and technical workflows that enhance patient safety, increase efficiency, and ensure compliance with regulatory standards. We have partnered with DrFirst to identify where practices are not in sync with use of technology, document our policies and training materials, and perform regular compliance audits in an effort to mitigate variance and reduce patient risk. Working with DrFirst, we were able to achieve medication reconciliation excellence and demonstrate documented benefits realization.”

“We are all being asked to do more with less. That is why it is critical to look for every possible way to use a text rather than a phone. Sharing specific information quickly frees up techs’ time to do more enhanced services. With the time freed up by eliminating phone and fax tag, pharmacies can even do another compliance package without adding staff.”

“Backline has made [processes] more efficient and safer for patients, and also cutting out a lot of waste like excessive phone calls or filling out paper work.”