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Dovetail

Read 67 Dovetail reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch 6 customer videos to see why companies chose Dovetail as their Customer Feedback Management Software

Dovetail is a cloud-based user research and customer feedback platform that helps teams with analysis, organization, collaboration, and storage of research data and insights. With Dovetail, researchers, analysts, designers, and product managers store their research data in one place, analyze qualitative data to discover patterns and insights, and share findings with the rest of their organization.

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  • 67 Testimonials View
  • 24 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2063 reference ratings
4.8/5.0 (2063)
  • 2025 Top Rated Software Award

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67Testimonials

  • "One of my favorite things is seeing people not behave the way we expect them to behave. That's research doing what it's supposed to be doing; uncovering things that we …

    Craig Boustred Design Researcher

  • "Channels is instrumental in both identifying themes and patterns within minutes and sparking my team's understanding of UX repositories."

    Emil Vaneva Forsmann Lead Product Designer

  • "Dovetail allows me to upload a research session, and then once I have it uploaded and have the transcription ready, I can tag those insights depending on whatever I learned …

    Sofia Rehman Senior Product Designer
66 more testimonials currently locked

24 Case Studies

  • Mathspace unifies five tools into one, driving efficiency with Dovetail

    Paulina Morrison Fell Head of Product

  • Okta securely scales customer insights across 30+ teams

    Jared Forney Research Operations Principal

  • Dovetail helps Canva empower the world to design, one customer insight at …

    Craig Boustred Design Researcher
23 more case studies currently locked

6 Customer Videos

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Additional Dovetail Information & Resources

Read Dovetail Reviews, Testimonials & Customer References from 67 real Dovetail customers.

Browse Dovetail Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Dovetail.

Watch Dovetail Customer Videos to learn why 6 businesses chose Dovetail.

FeaturedCustomers has 1,910,702+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.