"Our team transitioned away from UserTesting to Maze at the start of the year, and it's been an invaluable tool for making us more customer-centric in a fast, actionable way. We've reduced the time it takes to run a study from an average of 12 weeks down to just 1 week."
"The ability to share auto-generated reports saves a huge amount of time. As soon as the research study is done, you have something ready to share with the team."
“Imagine your vehicle has a cracked windshield. Select your vehicle and the type of damage to get a quote.”
"With Maze, we do three times the amount of user testing than we could before."
"The number of people you can test with Maze has allowed us to get the necessary information very quickly."
“Using Maze has supercharged our product design process and made it possible to drive faster turnaround times, speeding up product iteration, and making for better, faster user experience.”
“Because a lot of what our design team works on is confidential, we needed to set controls over who had access to the prototype while we were creating it, and restrict access with simple password settings when recruiting participants. Maze made that process easier than other platforms we’ve tried.”
"Hands down the best tool on the market for user research and prototype validation."
“The ratio of product teams to UX researchers was so great that it was really difficult to plan and prioritize for research."
“We launched a few products this year where we used Maze and it just helps us feel more confident when we're defending our design decisions. It helps us show engineers some suggestions that we otherwise probably wouldn't have been able to prove. We’re able to show our stakeholders that sometimes our assumptions are not always the right ones. Things like that are big wins.”
"While moderated testing has some key uses, it's not as efficient for every project when you're trying to gather insights quickly and continuously."
“Through Maze Discovery, we were able to reach about 70% of our internal users to validate which KPIs and metrics would be required on our new dashboards.”
"When we want to see how users react to a specific feature, then that’s exactly where Maze comes in and is perfect."
"We try to go on the road with BlaBlaCar each month so that we can experience the whole user journey."
“One of our goals was adopting a tool easy enough to use so that other team members could set up research on their own if needed, and [Maze] was perfect for that."