273 DocuWare Testimonials

“Originally, we just wanted an electronic archive that would mirror our paper one. But shortly after we launched, COVID 19 hit and “forced” us to make even better use of the system and digitize our processes. This crisis actually helped the company make a big leap forward in automating its processes and going paperless within a very short time.”

"Before DocuWare, our remote sites could submit a purchase order only when someone physically went there. They had to wait for the person to come in and sign the form. Now it’s instantaneous! They send the form electronically and it starts the approval process."

"Our productivity has gotten such a boost with DocuWare – our employees work more efficiently with DocuWare and can simply do more as a result."

“DocuWare has accelerated and simplified our processes, enabling us to focus on our projects and ensure our time and resources go where they are most needed.”

“We rely on digital, paperless processes and use the electronic archive to ensure that, whenever possible, information is available anywhere, at any time, for both internal and external partners. Unnecessary manual work is no longer affordable in the long-term. If companies fail to digitalize, it will put them at a disadvantage sooner or later.”

“When I started here, they were hiring somebody to manage paperwork—half of this person’s job was literally to print and file paperwork. There were piles of papers in the office in San Diego that needed to be filed. There was no process for onboarding customers, causing delays in sending the initial invoices.”

"We launched a paperless initiative to transform our business processes and increase efficiency. Our DocuWare partner convinced us to take this digital step. Today, we’re fully autonomous when configuring the system and our teams - already seeing the benefits—are eager to push digitalization even further."

"Thanks to DocuWare, we’ve been able to avoid adding another full-time employee to the accounting department—which we would otherwise need to keep up with the volume of invoices. The key advantage in terms of order processing is that all information is available immediately. We used to spend a great deal of time searching for information, which slowed down the process. On top of that, we now print about 270,000 fewer documents each year."

"Paper-based order processing went well for a number of years but, as the order volume increased, we had massive problems that made our processes slow and complicated. It was long past time to switch to a DMS."