Dimension Data are a USD 8 billion global technology integrator and managed services provider that designs, manages, and optimises today’s evolving technology environments to enable its clients to leverage data in a digital age. Founded in 1983, and headquartered in Johannesburg, they are a proud member of the NTT Group, one of the world’s leading information communication technology (ICT) companies, comprising a group of global technology companies. Employing over 28,000 employees across 47 countries on five continents, they invest heavily in innovation to bring together the world’s best technologies, from consulting, technical and support services to a fully managed service, to their global client base.
“We’ve been able to improve business processes, enhance customer service, increase the number of customers we’re proactively contacting, and deepen the level of customer knowledge within the business.”
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