“If they want an inventory adjustment to increase their level of stock by seven days on an A item or reduce it on a B item, there can be tremendous swings in demand. We have good relationships and good contacts, and it is in both of our interests to have …

“We haven’t reduced stock, but we have improved our stock turns by reallocating the stock. We’re now holding stock in the right area. We’ve reduced our fast-moving lines significantly and identified those items that are ‘beyond forecasting.’ Forecasting isn’t about getting it right all the time: it’s about minimizing the …