''Decisions on Demand is a powerful assignment and updating tool with built in testing and version control wrapped up in an easy to understand interface. We originally came across it as a solution for an Opportunity round robin assignment tool, though 10 minutes of working with it will give you an idea of how many useful applications it can have. The greatest strength is the product’s customization options. There’s usually more than one way to get to the solution you’re after, and the interface is both intuitive and powerful, which is something that’s often lacking from your run of the mill AppExchange apps. On top of all of this, the support is great, full stop. I’ve received a ton of great feedback from our users not just on the new features introduced by the product, but on the quick turnaround on any issues we’ve faced so far.''
''Last December I was tasked with a project to automate the assignment of opportunity team members (Account Managers and Implementation Specialists) to customers post sale, and I chose Decisions on Demand to help drive our solution. Prior to Decisions on Demand, assignments were a manual, complex, time consuming process. After automating with Decisions on Demand, my colleagues are ecstatic to have so much more time on their hands! I appreciated how quickly it took to implement (just a few weeks) and how customizable it is (something I can handle easily without touching code). We did have some additional special customizations designed by Decisions on Demand, and I was so pleased with their work, I’ve engaged with them for additional projects. If you are looking to automate assignments of any kind- I recommend you consider Decisions on Demand!.''