Decisions on Demand Testimonials

  • ''Decision on Demand is a very powerful tool that has enabled Milestone to sunset a vast amount of Workflows which previously was used to assign territories based on Account Demographic attributes. Implementing Decision on Demand has created transparency, overview and ease of operation. Working together with Decision on Demand is a pleasure – as the product the service we receive is superior – fast, efficient and friendly. We expect to be able to leverage the capabilities of Decisions on Demand in other areas of our Org. also.''

  • ''We were looking for a tool that had more functionality than the native Salesforce assignment rules, but was still easy to use and manage with minimal support from IT. Decisions on Demand has been the perfect solution for this and we have received top of the line support any time we have questions creating a new policy. Mass changes to account and lead owners are also very easy with the ability to run batch jobs. This has saved our team a ton of hours any time we do a large scale territory adjustment. The ability to export the business policy to make changes in Excel also makes the product intuitive and it was easily adopted by all users. Currently, we are using Decisions on Demand for lead, contact, account, and opportunity assignments but are looking to do assignments on custom objects as well in the next year.''

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