''We were looking for a tool that had more functionality than the native Salesforce assignment rules, but was still easy to use and manage with minimal support from IT. Decisions on Demand has been the perfect solution for this and we have received top of the line support any time we have questions creating a new policy. Mass changes to account and lead owners are also very easy with the ability to run batch jobs. This has saved our team a ton of hours any time we do a large scale territory adjustment. The ability to export the business policy to make changes in Excel also makes the product intuitive and it was easily adopted by all users. Currently, we are using Decisions on Demand for lead, contact, account, and opportunity assignments but are looking to do assignments on custom objects as well in the next year.''
“Decisions on Demand is amazing to work with. I would highly recommend [them] to others who have complex business logic they want to run inside Salesforce.”