Decisions on Demand brings powerful rules-based automation to enterprise SaaS applications like Salesforce.
They help their customers automate the decisions driving advanced business processes — so they can operate more efficiently, adapt more quickly to changing business conditions and save on IT costs.On the Salesforce platform, their AppExchange app provides powerful assignment rules for leads, accounts, contacts, opportunities and any other object, standard or custom.
''We were looking for a tool that had more functionality than the native Salesforce assignment rules, but was still easy to use and manage with minimal support from IT. Decisions on Demand has been the perfect solution for this and we have received top of the line support any time we have questions creating a new policy. Mass changes to account and lead owners are also very easy with the ability to run batch jobs. This has saved our team a ton of hours any time we do a large scale territory adjustment. The ability to export the business policy to make changes in Excel also makes the product intuitive and it was easily adopted by all users. Currently, we are using Decisions on Demand for lead, contact, account, and opportunity assignments but are looking to do assignments on custom objects as well in the next year.''
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