“When going out to market for a new platform, our three main needs were finding an all-in-one technology solution, something that could support our current and future service channels effectively, and offer overall value for money. The Customer Interaction Centre has met these needs well, providing our operation with increased …

“The project has allowed MPI to achieve a range of benefits including cost reductions and reduced complexity. It would not have been a success without the dedicated effort from your technical teams and the true partnerships that have been formed with aggregated vendor model the teams have worked long hours …