"When you’re a company of our size that has grown exponentially, it’s almost impossible to be efficient with what you do. Our biggest frustration is, how do we get incrementally better? Fortunately for us, in terms of continuous improvement, much of the data we need is already in place because …

“Before the course, we were only scratching the surface of what Winner could do. We didn’t have live pricing set up and were missing opportunities to streamline how we work. We wanted to modernise, but needed the right support to make those changes confidently.”