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Agent511 solves complex customer engagement challenges with proactive, interactive text, email, voice, and social media communications. Solutions combine intelligent message routing and notifications to provide two-way text interactivity, triggered customized alerts, live multimedia chat, social media interaction, and geospatial routing.
CivicLive, offered by West Corporation, is the trusted platform for interactive eGovernment websites. Each CivicLive website is designed with one goal in mind: to help their clients better serve their stakeholders, foster citizen engagement, and showcase their municipality as a vibrant place to visit, do business, and call home. Trusted by 1000+ government agencies across North America, our powerful CMS can also be bundled with CivicLive mobile apps and notification solutions, giving your staff and citizens a unified place for all communication.
Civil Space for Public Discourse. Co-design a better future with your citizens, using truly collaborative tools. Bring a healthy new energy to your city’s conversations, and build trust with your community along the way. They are strategists, designers, and developers who believe that responsibly-designed technology can empower meaningful change.
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