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19 CRMNEXT Testimonials

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  • "Technology and innovation have always been a critical focus area for the bank and that has been key towards achieving customer satisfaction. In keeping with this vision, we are delighted to integrate our banking systems with the CRMNEXT platform which will help automate and personalize processes, so that we can …

    Soumifra Head - Consumer Banking

  • "CRMNEXT's solution makes transactions more efficient, allowing more time and better information for staff to focus on customized service delivery. Our commitment to technology with CRMNEXT is about enhancing the relationships we have with our members."

    Mike Randall SVP/COO

  • "CRMNEXT has been able to align our thinking and approach in a single execution platform. Automation of processes and smart planning of activities have helped us to increase both wallet share and market share."

    Tarun Katial Chief Executive Officer

  • "Keeping in line with our core values of customer centricity, CRMNEXT Solution has acted as a catalyst to enhance this vision. The solution flexibility allows for the upsell and cross sell offerings reach the right customers at the right time. Also, the CRM service offering has helped us in efficiently …

    Avinash Raghavendra EVP and Head - IT

  • "CRMNEXT enables us to deploy smart, intelligent journeys resulting in faster fulfillment and go to market for our new products and services and lower cost of sales. It has boosted our capabilities to deliver superlative customer experience and further strengthen customer loyalty."

    Sanjay Gupta President & Business Head – IT

  • "CRMNEXT implementation covered all processes related to prospect, opportunity, customer and performance management. The product rollout has been seamless. It is accessible across all channels and devices inclusive of branch, web and mobile. With its disruptive technologies, the team has helped us in gaining maximum value from the investment."

    Faisal Mohammed CIO & Head Of Transformation

  • "BDI is always committed to enable customers to take control of their financial objectives and goals. With CRMNEXT, we collaboratively work towards achieving BDI’s vision of transforming to a Digital First Bank focused on delivering best-in-class banking services enabled through innovative use of technology. The Bank has created a digital …

    Henny Liu SVP IT Digital & Front-End Solution Head
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