85 Coveo Case Studies

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  • Halfords accelerates customer centricity with powerful personalization

  • Empowering Agents to Create Great Customer Experiences at Medallia

  • Micro Scooters deploy personalized experiences to drive lifetime value and loyalty

  • How Forcepoint Streamlined Content Access for True Customer Experience

  • How a Global 1000 Chemical Company Achieved 50% Digital Sales Revenue with AI-powered Search

  • How LCBO is Driving 2X Conversion Rates with AI Search

  • How Myprotein Is Driving 14x ROI With Coveo AI

  • How GenAI Question Answering Delivers +11% Self-Service Success

  • How they increased average order value and engagement with intuitive, hyper-personalized shopping experiences powered by Coveo

  • Driving B2B Digital Acceleration with AI Search

  • How SAP Concur Reduced Case Volumes by 31% with GenAI

  • How Zoom Achieved a 2.3x Increase in Case Deflection

  • How Coveo & SAP blend perfectly to make Nespresso’s ecommerce experience as smooth as its coffee