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85 Coveo Case Studies

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  • How SAP Concur Reduced Case Volumes by 31% with GenAI

    Michelle Lewis-MillerVP, Head of Strategy & Transformation

  • How Coveo & SAP blend perfectly to make Nespresso’s ecommerce experience as smooth as its coffee

    Ian BennettDigital Commerce Optimization Lead

  • How Forcepoint Streamlined Content Access for True Customer Experience

    Cora LaRoseSenior Manager Digital Customer Engagement

  • Designing a Multiproduct Customer Experience at Palo Alto Networks

    Jeff HumbyDigital Experience Program Manager

  • How ULI’s Knowledge Finder Became a Valuable Member Asset

    Adam SmolyarChief Marketing and Technology Officer

  • Manulife Helps Employees Find Knowledge Faster with AI

    Anna DorbykGlobal Director, Channels

  • How nCino Activated Self-Service in Their Customer Community

    V.J. WatkinsCommunity Business Analyst

  • How Dell’s Intranet ESAT Score Climbed 37 Points in 12 Months

    Will HudsonVice President, IT Marketing

  • Humana AI-Driven Relevance for Customer-Centric Healthcare

    Bruce ButtlesDigital Channels Director

  • Boomi - Customer Case Study

    Andrew MishaloveGlobal Head of Community & User Groups

  • Fasken Rebuilds Online Presence with AI-Powered Search and Recommendations

    Desiree TurkoDigital Marketing & Marketing Technology Manager

  • Athenahealth Achieves Self-Service Success Using KCS and Analytics

    Adam MullenKCS Programs & Support Process

  • Healthspan Reaches New Heights Tapping into Online Growth

    Elis BebbProduct Owner

  • Passion for CX Boosts Caleres Revenues With a 21% Increase From AI Search & Discovery Platform

    Dan CornwellDirector of Ecommerce and Digital Experience

  • How Hobbycraft leverages an online catalog of 25,000+ products with Coveo Qubit’s personalization tools

    Tim MacIvorDigital Director
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