"It's been very easy for us to be able to go in and see what the budtenders are selling, what's going on in the store, and organize things from the back end. Cova has been helpful in efficiently managing inventory and staff, and maximizing sales."
“The seamless integration between Cova POS and Cova eComm allows the staff to process online orders quickly and also play around with product pricing as per web searches, demand, and supply.”
"Farmgate is still relatively new to us and we needed a reliable technology partner that could help us with establishing standard processes and setup house quickly. Cova’s well-established position in the cannabis retail market and the trust it has built over the years with regulatory authorities made it an obvious choice for us."
“What really drove us to Cova was the analytics,” Ali said. “I love that you can just be at home and get an email at the end of the day like, this is how you did today – these are your numbers, these are your margins, these are your returns… I feel the biggest piece of cannabis retail is the point of sale.” Along with the standard analytics, Ali says he especially loves Cova’s report hub for even deeper insights that help WestCanna run more efficiently.
“They’re nervous. They’re scared. The next thing you know, they’re leaving with a smile, and half the time the budtenders are getting a hug or a high five. That transformation is what makes this work so rewarding.”
“We love spending time with cannabis-curious customers, helping them feel comfortable and informed.”
“Everything under the sun: a bank teller, insurance sales, hospitality, home healthcare, just so much in the past 20 years.”
“We saw Cova creating new pathways and innovating within their system, and we knew they were aligned with where we were trying to go in the industry.” Cova not only provided a reliable retail technology platform but a collaborative partnership. Custom reporting tools, advanced inventory management, and proactive support ensures 5buds can operate efficiently, meet regulatory obligations, and maintain consistent service across all of its locations. “Communication and support was a big hurdle with our previous POS systems. That’s something I really appreciate about Cova,” “We sat down with them and told them exactly what I needed to pull my monthly reporting, to analyze data, and basically do my job effectively; they actually created reports for us and different filters within the reporting system for 5buds, and they did it in a very timely manner. It was really impressive.