71 Cova Testimonials

“Cova distinguishes itself from other retail technology firms with its deep focus on regulatory compliance specific to the cannabis industry. Cova continuously updates its system to reflect the latest legal requirements. Cova is also renowned for its intuitive and user-friendly interface, designed to streamline the retail process. Its ease of use reduces training time for staff, enhances the customer experience with faster checkouts, and minimizes transaction and inventory management errors."

"Farmgate is still relatively new to us and we needed a reliable technology partner that could help us with establishing standard processes and setup house quickly. Cova’s well-established position in the cannabis retail market and the trust it has built over the years with regulatory authorities made it an obvious choice for us."

"Having our data stored in Canada, using sophisticated encryption and first-class infrastructure, was also a really big deal for us, and helped remove a lot of POS options from our list. So, the history and security of Cova’s parent company is what really put Cova at the top of our list."

“I’ve always wanted to bring a change, and I feel cannabis can be a great vehicle for that. With the right mindset, we can push the envelope and create opportunities for everyone.”

“With intense competition and new stores launching in every Toronto neighbourhood, we realized that we needed better brand awareness and more visibility online, and using a third-party E-commerce platform was not an ideal solution.”

“With the alternate POS, the integration with Biotrack was ridiculous and had several glitches that messed up our inventory. It made us realize that Cova POS handled inventory and compliance flawlessly and saved us crucial time."

"I cannot express how impactful Cova Pay has become for our dispensary; the average transaction size is 3x higher as customers no longer worry about the cash they carry."

"We vetted many leading POS systems before we decided to go with Cova, and it has proven to be the best choice for our business. Cova stands out due to its high reliability, allowing us to maintain all our data seamlessly. The software is not only simple and user-friendly but also incredibly efficient and affordable. We highly recommend Cova to any business looking for a dependable and cost-effective POS solution."

“My original vision was, we’ll get real estate space, we’ll white-box it, set up a table, place a jar of cannabis and a POS station on top, and we’re ready to sell. We named our business WhiteboxTHC LLC because we knew cannabis would sell irrespective of the interior décor.”

“Trust is huge in retail. You need to trust your system. And Cova’s always been honest and transparent with us. They work hard to make sure they’re doing right by their clients.” "Cova Pay saves us thousands of dollars per year. By no longer having to manually enter the sales amount into a non-integrated payment terminal, we now have minimal inventory loss due to human error."

“What really drove us to Cova was the analytics,” Ali said. “I love that you can just be at home and get an email at the end of the day like, this is how you did today – these are your numbers, these are your margins, these are your returns… I feel the biggest piece of cannabis retail is the point of sale.” Along with the standard analytics, Ali says he especially loves Cova’s report hub for even deeper insights that help WestCanna run more efficiently.