Agent511 solves complex customer engagement challenges with proactive, interactive text, email, voice, and social media communications. Solutions combine intelligent message routing and notifications to provide two-way text interactivity, triggered customized alerts, live multimedia chat, social media interaction, and geospatial routing.
CitizenLab helps local governments around the world to take better informed decisions. They continuously and automatically crowdsource, moderate & analyse your citizens' inputs.Their civic engagement software lets cities tap into the collective intelligence of the citizens and become more responsive to their citizens’ needs.
CivicLive, offered by West Corporation, is the trusted platform for interactive eGovernment websites. Each CivicLive website is designed with one goal in mind: to help their clients better serve their stakeholders, foster citizen engagement, and showcase their municipality as a vibrant place to visit, do business, and call home. Trusted by 1000+ government agencies across North America, our powerful CMS can also be bundled with CivicLive mobile apps and notification solutions, giving your staff and citizens a unified place for all communication.