26 CountWise Testimonials

"Introducing KPI’s at our checkouts has increased our customer satisfaction rating by 11 points."

"The CountWise system's accuracy in high traffic areas was proven to be over 95%. The managers and marketing people have confidence in the data and are using the data daily to optimize operations."

"People-counting is tremendously effective and is key to helping us grow our business and better serve our customers by improving staffing and marketing campaigns."

"Staffing to the opportunity has increased our conversion rate from 12% to 15.5%."

"Ultimately, the goal is to create rules within time and attendance systems."

"Allocating staff at key hours has increased our average basket size by $12.50."

"One immediate effect of CountWise is the ability to respond in a timely and effective manner to the University's requests for numbers of people visiting as a measure of success of the Weston project. The University has used this information when dealing with the many requests from the media."

"The desk management tool allows us to identify up-sell & cross-sell opportunities."

"We tested CountWise against other companies in several of our locations and found them to be the most accurate and user-friendly."

"The intelligence we gathered using CountWise has proven invaluable to improving our conversion by 2% by changing our staffing. We now incorporate it into all of our KPIs and incentives."

"At American Airlines, we strive to keep our customers connected with the real time information so they are more at ease during their travel experience. CountWise's queue management solution helps build towards that goal."

"Monitoring our queues has removed almost all our walk-a-way’s and increased sales by 7%."

"As soon as we had access to the insights provided by StoreForce, our staff was able to adapt, significantly increasing sales without any increase in costs."

"Keeping our Queues low has increased staff moral and reduced customer complaints; what more can we ask for!!"