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26 CountWise Testimonials

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  • "The desk management tool allows us to identify up-sell & cross-sell opportunities."

    Global Finance Group

  • "The intelligence we gathered using CountWise has proven invaluable to improving our conversion by 2% by changing our staffing. We now incorporate it into all of our KPIs and incentives."

    Fashionable Clothing Chain Chief Executive Officer

  • "Reducing or increasing associates to meet our key trading hours has reduced our staffing costs by 4%."

    Large Respected Luxury Brand

  • "Allocating staff at key hours has increased our average basket size by $12.50."

    Large Respected Department Store

  • "One immediate effect of CountWise is the ability to respond in a timely and effective manner to the University's requests for numbers of people visiting as a measure of success of the Weston project. The University has used this information when dealing with the many requests from the media."

    John Duffy Assistant Projects Officer

  • "At American Airlines, we strive to keep our customers connected with the real time information so they are more at ease during their travel experience. CountWise's queue management solution helps build towards that goal."

    Kevin Doeksen Director Customer Planning and Consulting

  • "Staffing to the opportunity has increased our conversion rate from 12% to 15.5%."

    European Apparel Retailer

  • "The CountWise system's accuracy proved itself to be over 95%, including in our highest-traffic areas."

    Las Vegas Casino Chief Operating Officer

  • "Ultimately, the goal is to create rules within time and attendance systems."

    Scott Gladstone COO

  • "Predicting staffing requirements at our checkouts has reduced trolley abandonment by over 40%."

    Large Respected Supermarket Chain

  • "The StoreForce application has changed the way we operate and report on our business. We are able to identify opportunities and react immediately if necessary to positively impact the business."

    Ashley Hallinan District Manager Middle East

  • "We tested CountWise against other companies in several of our locations and found them to be the most accurate and user-friendly."

    5th Avenue Jewelers Vice President Operations

  • "Monitoring our Manned Service desks, we were able to identify an additional 24% savings on cost."

    UK’s Largest Retailer

  • "As soon as we had access to the insights provided by StoreForce, our staff was able to adapt, significantly increasing sales without any increase in costs."

    Anna Blackburn Head of Retail

  • "We plan to continue our retail growth by opening stores in the UK, mainland Europe and the US at a rate of more than one per month in 2016."

    Deborah Morgan Retail Director
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