26 CountWise Testimonials

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  • "The intelligence we gathered using CountWise has proven invaluable to improving our conversion by 2% by changing our staffing. We now incorporate it into all of our KPIs and incentives."

  • "StoreForce is the beginning, the middle and the end to the day. Instead of looking at historical reports from the day before StoreForce gives us the ability to look at the business live."

  • "Keeping our Queues low has increased staff moral and reduced customer complaints; what more can we ask for!!"

  • "At American Airlines, we strive to keep our customers connected with the real time information so they are more at ease during their travel experience. CountWise's queue management solution helps build towards that goal."

  • "The CountWise system's accuracy proved itself to be over 95%, including in our highest-traffic areas."

  • "The CountWise system's accuracy in high traffic areas was proven to be over 95%. The managers and marketing people have confidence in the data and are using the data daily to optimize operations."

  • "As soon as we had access to the insights provided by StoreForce, our staff was able to adapt, significantly increasing sales without any increase in costs."

  • "We plan to continue our retail growth by opening stores in the UK, mainland Europe and the US at a rate of more than one per month in 2016."

  • "As the centre develops we will ask CountWise to develop the system to incorporate the changes."

  • "Monitoring our Manned Service desks, we were able to identify an additional 24% savings on cost."

  • "Ultimately, the goal is to create rules within time and attendance systems."

  • "People-counting is tremendously effective and is key to helping us grow our business and better serve our customers. The managers and marketing people have confidence in the data and are using the data daily to optimize operations."

  • "The desk management tool allows us to identify up-sell & cross-sell opportunities."

  • "Allocating staff at key hours has increased our average basket size by $12.50."

  • "Staffing to the opportunity has increased our conversion rate from 12% to 15.5%."