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26 CountWise Testimonials

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  • "Keeping our Queues low has increased staff moral and reduced customer complaints; what more can we ask for!!"

    Leading European Apparel Retailer

  • "The StoreForce application has changed the way we operate and report on our business. We are able to identify opportunities and react immediately if necessary to positively impact the business."

    Ashley Hallinan District Manager Middle East

  • "Allocating staff at key hours has increased our average basket size by $12.50."

    Large Respected Department Store

  • "People Counting with CountWise has been incredible for us by facilitated our security staffing decisions."

    NY Museum Curator

  • "The intelligence we gathered using CountWise has proven invaluable to improving our conversion by 2% by changing our staffing. We now incorporate it into all of our KPIs and incentives."

    Fashionable Clothing Chain Chief Executive Officer

  • "One immediate effect of CountWise is the ability to respond in a timely and effective manner to the University's requests for numbers of people visiting as a measure of success of the Weston project. The University has used this information when dealing with the many requests from the media."

    John Duffy Assistant Projects Officer

  • "Introducing KPI’s at our checkouts has increased our customer satisfaction rating by 11 points."

    Global Shoe Brand Retailer

  • "Reducing or increasing associates to meet our key trading hours has reduced our staffing costs by 4%."

    Large Respected Luxury Brand

  • "Monitoring our Manned Service desks, we were able to identify an additional 24% savings on cost."

    UK’s Largest Retailer

  • "Predicting staffing requirements at our checkouts has reduced trolley abandonment by over 40%."

    Large Respected Supermarket Chain

  • "At American Airlines, we strive to keep our customers connected with the real time information so they are more at ease during their travel experience. CountWise's queue management solution helps build towards that goal."

    Kevin Doeksen Director Customer Planning and Consulting

  • "Monitoring our queues has removed almost all our walk-a-way’s and increased sales by 7%."

    Global Value Apparel Chain

  • "We tested CountWise against other companies in several of our locations and found them to be the most accurate and user-friendly."

    5th Avenue Jewelers Vice President Operations

  • "As soon as we had access to the insights provided by StoreForce, our staff was able to adapt, significantly increasing sales without any increase in costs."

    Anna Blackburn Head of Retail

  • "As the centre develops we will ask CountWise to develop the system to incorporate the changes."

    Richard Rawlings Centre Manager
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