26 CountWise Testimonials

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  • "The CountWise system's accuracy proved itself to be over 95%, including in our highest-traffic areas."

  • "We plan to continue our retail growth by opening stores in the UK, mainland Europe and the US at a rate of more than one per month in 2016."

  • "Staffing to the opportunity has increased our conversion rate from 12% to 15.5%."

  • "Monitoring our queues has removed almost all our walk-a-way’s and increased sales by 7%."

  • "Allocating staff at key hours has increased our average basket size by $12.50."

  • "At American Airlines, we strive to keep our customers connected with the real time information so they are more at ease during their travel experience. CountWise's queue management solution helps build towards that goal."

  • "As soon as we had access to the insights provided by StoreForce, our staff was able to adapt, significantly increasing sales without any increase in costs."

  • "The desk management tool allows us to identify up-sell & cross-sell opportunities."

  • "StoreForce is the beginning, the middle and the end to the day. Instead of looking at historical reports from the day before StoreForce gives us the ability to look at the business live."

  • "Keeping our Queues low has increased staff moral and reduced customer complaints; what more can we ask for!!"

  • "Introducing KPI’s at our checkouts has increased our customer satisfaction rating by 11 points."

  • "The StoreForce application has changed the way we operate and report on our business. We are able to identify opportunities and react immediately if necessary to positively impact the business."

  • "People Counting with CountWise has been incredible for us by facilitated our security staffing decisions."

  • "As the centre develops we will ask CountWise to develop the system to incorporate the changes."

  • "Predicting staffing requirements at our checkouts has reduced trolley abandonment by over 40%."