"We plan to continue our retail growth by opening stores in the UK, mainland Europe and the US at a rate of more than one per month in 2016."
"Ultimately, the goal is to create rules within time and attendance systems."
"At American Airlines, we strive to keep our customers connected with the real time information so they are more at ease during their travel experience. CountWise's queue management solution helps build towards that goal."
"As the centre develops we will ask CountWise to develop the system to incorporate the changes."
"Introducing KPI’s at our checkouts has increased our customer satisfaction rating by 11 points."
"We tested CountWise against other companies in several of our locations and found them to be the most accurate and user-friendly."
"The CountWise system's accuracy in high traffic areas was proven to be over 95%. The managers and marketing people have confidence in the data and are using the data daily to optimize operations."
"The CountWise system's accuracy proved itself to be over 95%, including in our highest-traffic areas."
"Reducing or increasing associates to meet our key trading hours has reduced our staffing costs by 4%."
"Monitoring the Foot Traffic and actively sharing it with our managers has helped increase our turnover by 16% in 2014."
"Monitoring our Manned Service desks, we were able to identify an additional 24% savings on cost."
"People-counting is tremendously effective and is key to helping us grow our business and better serve our customers. The managers and marketing people have confidence in the data and are using the data daily to optimize operations."
"StoreForce is the beginning, the middle and the end to the day. Instead of looking at historical reports from the day before StoreForce gives us the ability to look at the business live."
"The intelligence we gathered using CountWise has proven invaluable to improving our conversion by 2% by changing our staffing. We now incorporate it into all of our KPIs and incentives."
"The desk management tool allows us to identify up-sell & cross-sell opportunities."