"Staffing to the opportunity has increased our conversion rate from 12% to 15.5%."
"The StoreForce application has changed the way we operate and report on our business. We are able to identify opportunities and react immediately if necessary to positively impact the business."
"Monitoring our Manned Service desks, we were able to identify an additional 24% savings on cost."
"Monitoring the Foot Traffic and actively sharing it with our managers has helped increase our turnover by 16% in 2014."
"As the centre develops we will ask CountWise to develop the system to incorporate the changes."
"Predicting staffing requirements at our checkouts has reduced trolley abandonment by over 40%."
"The desk management tool allows us to identify up-sell & cross-sell opportunities."
"Introducing KPI’s at our checkouts has increased our customer satisfaction rating by 11 points."
"The intelligence we gathered using CountWise has proven invaluable to improving our conversion by 2% by changing our staffing. We now incorporate it into all of our KPIs and incentives."
"We plan to continue our retail growth by opening stores in the UK, mainland Europe and the US at a rate of more than one per month in 2016."
"Ultimately, the goal is to create rules within time and attendance systems."
"As soon as we had access to the insights provided by StoreForce, our staff was able to adapt, significantly increasing sales without any increase in costs."
"People Counting with CountWise has been incredible for us by facilitated our security staffing decisions."
"Allocating staff at key hours has increased our average basket size by $12.50."
"Reducing or increasing associates to meet our key trading hours has reduced our staffing costs by 4%."