26 CountWise Testimonials

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  • "At American Airlines, we strive to keep our customers connected with the real time information so they are more at ease during their travel experience. CountWise's queue management solution helps build towards that goal."

  • "People-counting is tremendously effective and is key to helping us grow our business and better serve our customers. The managers and marketing people have confidence in the data and are using the data daily to optimize operations."

  • "Predicting staffing requirements at our checkouts has reduced trolley abandonment by over 40%."

  • "We plan to continue our retail growth by opening stores in the UK, mainland Europe and the US at a rate of more than one per month in 2016."

  • "As the centre develops we will ask CountWise to develop the system to incorporate the changes."

  • "Monitoring our Manned Service desks, we were able to identify an additional 24% savings on cost."

  • "Monitoring our queues has removed almost all our walk-a-way’s and increased sales by 7%."

  • "The CountWise system's accuracy proved itself to be over 95%, including in our highest-traffic areas."

  • "One immediate effect of CountWise is the ability to respond in a timely and effective manner to the University's requests for numbers of people visiting as a measure of success of the Weston project. The University has used this information when dealing with the many requests from the media."

  • "In a business like ours accurate people-counting is absolutely critical and CountWise has not disappointed."

  • "The CountWise system's accuracy in high traffic areas was proven to be over 95%. The managers and marketing people have confidence in the data and are using the data daily to optimize operations."

  • "Keeping our Queues low has increased staff moral and reduced customer complaints; what more can we ask for!!"

  • "The desk management tool allows us to identify up-sell & cross-sell opportunities."

  • "Introducing KPI’s at our checkouts has increased our customer satisfaction rating by 11 points."

  • "Staffing to the opportunity has increased our conversion rate from 12% to 15.5%."