26 CountWise Testimonials

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  • "Staffing to the opportunity has increased our conversion rate from 12% to 15.5%."

  • "Keeping our Queues low has increased staff moral and reduced customer complaints; what more can we ask for!!"

  • "As soon as we had access to the insights provided by StoreForce, our staff was able to adapt, significantly increasing sales without any increase in costs."

  • "At American Airlines, we strive to keep our customers connected with the real time information so they are more at ease during their travel experience. CountWise's queue management solution helps build towards that goal."

  • "Monitoring the Foot Traffic and actively sharing it with our managers has helped increase our turnover by 16% in 2014."

  • "The StoreForce application has changed the way we operate and report on our business. We are able to identify opportunities and react immediately if necessary to positively impact the business."

  • "Monitoring our Manned Service desks, we were able to identify an additional 24% savings on cost."

  • "The intelligence we gathered using CountWise has proven invaluable to improving our conversion by 2% by changing our staffing. We now incorporate it into all of our KPIs and incentives."

  • "We tested CountWise against other companies in several of our locations and found them to be the most accurate and user-friendly."

  • "Allocating staff at key hours has increased our average basket size by $12.50."

  • "Predicting staffing requirements at our checkouts has reduced trolley abandonment by over 40%."

  • "Reducing or increasing associates to meet our key trading hours has reduced our staffing costs by 4%."

  • "Monitoring our queues has removed almost all our walk-a-way’s and increased sales by 7%."

  • "People Counting with CountWise has been incredible for us by facilitated our security staffing decisions."

  • "Introducing KPI’s at our checkouts has increased our customer satisfaction rating by 11 points."