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"As one of our valued customers, Convoso is extremely proud of the progress of University Bound. We strive to make our solution as adaptable as possible–it is thrilling to see University Bound use our solution to such success."
“We know which DIDs are being flagged and we remove them. Five9 didn’t have this. I didn’t have a way to know what was being labeled spam and what was not.”
Anywhere365 has become the world’s leading cloud-based dialogue management and contact center platform, native to Microsoft Teams. It lets you fully leveareg all existing investments in the Microsoft ecosystem in the secure infrastructure of Microsoft Azure. Anywhere365 is uniquely built for the Microsoft buyer and lets you engage your customers effortlessly across any communications channels, from any device and any location. Realtime voice-to-text processing translates over a dozen (for a chat even for over 60) languages. While AI Bots handle all routine requests, live agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring the first contact resolution of their issues.
Ytel is a customer engagement platform that simplifies multi-channel communications. Integrate voice, SMS, email, and direct mail capabilities into your software, engage with customers through interactive campaigns, or drive conversational marketing.
net2phone is a leading provider of innovative and affordable cloud based communications services for businesses worldwide. net2phone has built a robust and flexible communication platform to advance business communications into today’s modern environment. With the new hybrid work environment and ever increasing number of ways to communicate and collaborate, they’ve integrated a full suite of tools to complement traditional voice. net2phone’s services are available in the core markets of United States, Canada, Mexico, Spain, and several countries in Central and South America, with additional reach and capabilities worldwide.
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