ComputerTalk

Read 5 ComputerTalk reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose ComputerTalk as their

ComputerTalk's ice is a native Microsoft Teams contact center solution. It seamlessly integrates advanced IVR and ACD functionality with the omnichannel power of Teams in the contact center. Our software-based, modular architecture creates an easily managed, scalable software solution that can integrate with any business application. Effective communication is the driving force behind success for any organization. ComputerTalk provides organizations with tools to deliver excellent communication experiences across every media channel using ice.ComputerTalk ice allows organizations in all industry verticals to integrate their business applications into their contact center, transforming the way they interact with customers, their own employees, and partners. ice brings together information silos, improving contact center productivity to knowledge-based workers. Founded in 1987, ComputerTalk, is headquartered in Toronto, Canada. ComputerTalk is a global provider of enterprise-class Teams native and PBX-agnostic contact center products, cloud hosting services and custom application development. ComputerTalk provides products and services to customers in six continents. Our solutions are used by customers in Canada, USA, South America, UK, France, Australia, Israel, Africa, Mexico, Central America, Trinidad and Tobago & Jamaica.

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5Testimonials

  • “The accessibility of the [ice Contact Center] system from home with no program downloads or special equipment made this a widely adoptable solution.”

    Matthew Wright Associate Director of Events

  • “Virtual operation during the pandemic has been seamless; we’ve been recognized throughout our organization for being nimble, [and] responding quickly to change.”

    Colin McKenna Contact Center Manager

  • "The fact that our Customer Service Manager and Supervisors know how to add/remove people from queues and workgroups, run their own reports, and report their own issues to ComputerTalk helps …

    Michelle Corbett IT Operations Lead
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4 Case Studies

  • ComputerTalk enabled remote operations and reduced workload for BC Children’s Hospital Foundation

    Matthew Wright Associate Director of Events

  • ComputerTalk established QuadReal's first ever contact center to enhance remote operations and …

    Chris Farrer Senior Telecommunications Engineer

  • ComputerTalk helped Magnetek built a new culture of call and transformed customers' …

    Crystal Goodwill Administrative Assistant for Aftermarket Services
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Additional ComputerTalk Information & Resources

Read ComputerTalk Reviews, Testimonials & Customer References from 5 real ComputerTalk customers.

Browse ComputerTalk Case Studies, Customer Success Stories, & Customer References from 4 businesses that use ComputerTalk.

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