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51 CloudTalk Case Studies

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  • Lawn Care Software Tailored to the Needs of Industry Professionals

    Dave TuckerPresident and Co-founder

  • Reigning In Rodeo’s Call Center Operations with Analytics

    Pieter VosChief Executive Officer

  • Handling 66% More Calls, Without Hiring More Agents

    Jessica DungoCustomer Service Disputes Manager

  • Cutting Support Volume by 66% for RateMyAgent’s Customer Experience Team

    Madeline MoloneyCustomer Experience Manager (Global)

  • Boosting Cold Call pickup Rates from 20% to 50%

    Syon JoshiChief Marketing Officer

  • Cutting Missed Calls by 23% for Aspire’s Customer Care Team

    Ayif AmrullahVendor Operations Manager

  • How CloudTalk Powers Infinity Connections’ Global BPO Expansion

    Andrés QuinteroDirector of Processes

  • Reducing Missed Calls from 80% to 14% and Cutting Wait Times from 20 to 4 Minutes

    Flor BogdanovaCustomer Success Manager

  • Unifying Global Support and Streamlining Customer Ops

    Stephen CavanaghDirector of Support & Services

  • Centralizing Student Communication, Cutting Costs, and Improving Engagement

    Diana ÁvilaEmployment Program Lead

  • From Manual Dialing to 100+ Calls Per Agent, Per Day

    AJ PyperMortgage Advisor

  • Achieving 20% Productivity Gains with CloudTalk

    Freddy LeeSales and Marketing Director

  • LKN Strategies Cut Call Abandonment by 40% and Boosted Agent Efficiency

    Nathaniel NuquiIT Support Specalist

  • Alura Cuts Daily Complaints to Zero with CloudTalk

    Nathalia GontijoCXOps Specialist

  • Talent.io Cuts Daily Complaints to Zero with CloudTalk

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