69 Cloudpermit Testimonials

“As a designer, I’m on the computer all day, so I could have worked with any of the e-permitting options presented.”

“We were trying to transition to remote work by scanning documents and using email to send them back and forth [during COVID-19]. This was much less efficient than keeping all our documents in Cloudpermit where we can access them in real time from anywhere. It is important to me that we are always improving our customer service.”

“We have one contractor in the area who submits a new application nearly every week. It took him much longer when we did not have e-permitting. He no longer has to visit the office, so he is very pleased with the new system.”

"We researched different software options, and it became clear that not all software can be configured to meet the needs of a small town, Cloudpermit was an excellent choice for us because it was built for any population size and offers an unlimited user license so we can have as many users enjoying the online system as we need.”

"I’ve worked with different community development software in small and mid-sized local governments over my career, but none offered the public access to their information or the ability to submit applications online, We wanted a cost-effective, user-friendly, and configurable system that gave our staff and residents improved transparency, and after researching many options, we found those advantages in Cloudpermit. This software will be simple for our residents to use and help us provide more insight into our streamlined approval process."

"Our Building Services staff looked at a variety of options over the last two years to modernize processes and Cloudpermit consistently came out on top, It was effective for us to collaborate to find what solution met our expectations and would help us serve our communities better.”

"We can share resources, open doors for future opportunities to streamline our processes, reduce training and onboarding time, and improve efficiency by using the same solution, We are all excited to enhance our user experience and improve visibility for our staff, builders, and applicants. It’s also a benefit to us that we can help each other when needed.”

"All of us had shared a building permit, staff, or building inspector at some point. So by using the same user-friendly software, we aim to streamline the process for our customers and staff, Many builders work in all three of our communities, so we are looking forward to giving them a consistent and seamless experience.”

"Cloudpermit will create more physical space for us in our office as our paper-based systems take up a lot of space, It will be easier for people to access this information for years to come when it is submitted online and stored in the cloud.”

"Adopting an e-permitting solution is the best and only way to go, It’s important to reflect on the big picture and look down the road at what will benefit your community the most, and the answer is a digital platform. Even so, we had to consider the members of our community that would be less likely to jump onboard and how we could help them navigate software for their permit and inspection needs.”

"We want to give our citizens the opportunity to easily apply for building permits online, Right now, I spend a lot of time letting applicants know that I'm missing information, architectural plans, or site plans in their paper application. Cloudpermit will give me and our citizens that time back since the software is user-friendly, can be accessed on any mobile device, and ensures applicants can only submit their application when it is complete."

"RSM Building Consultants already uses Cloudpermit to work with other local governments, so it’ll be an easy transition for us to use the solution as well, I will handle the residential permits in Moosonee, and we can share services with RSM Building Consultants to handle the hospital and long-care facility permits.”

"A big motivation to adopt Cloudpermit was to allow applicants to apply for permits without physically showing up in the office or needing to mail their application, We also have a lot of residents that work shifts in town and Cloudpermit will allow them to submit permit applications and book inspections when our office is closed."

"Our many builders and developers have teams that are not local and work out of different locations in BC and Alberta, Now, they can all work together online so they can all be part of any needed authorization.”

"Traditionally, with community development software, you have an on-premises server with a client application you need to install or deploy, If our employees wanted to work from home, or needed to during the pandemic, they would need to use a city-owned laptop, and we’d need to VPN them in and connect them to an on-premises server. We wanted to give our employees more flexibility than traditional software allows so we explored cloud-based options.”