69 Cloudpermit Testimonials

"We looked at quite a few software providers and took several virtual demos for online building permitting and code enforcement, There are some software providers that only have one screenshot on their website without much software information. This made it difficult to research different options in my own time.”

“We do not need to chase down applicants anymore when they forget to include a site plan, or sign off on a permit. With Cloudpermit, we review and close permits faster because we only receive complete permit applications. This improves customer experience and efficiency.”

“Cloudpermit seamlessly integrated with our government’s existing systems and proved to be an excellent fit for our team, We no longer worry about servers or user licenses since this software hosts our data with unlimited user licenses.”

"We wanted to bring our community development online to give our staff and residents a one-stop shop for everything they need, Cloudpermit was our first choice.”

"We’re excited to create a path for other municipalities across Ontario and Canada to use Cloudpermit’s by-law enforcement software, It’s exciting to work and develop the software with Cloudpermit’s team to create processes that benefit other governments.”

"We were in the market for an online platform to help us with our planning and building staff. I was sick of using spreadsheets to help track our applications and conditions. So, we were looking to modernize our process, and for us, Cloudpermit checked all the boxes for both of our staff.”

"Giving our external applicants and consultants a better view of their permit status was one of our big motivators for adopting online software, Before Cloudpermit, we were using PDFs and our document management system to track permits. Airport staff could see permit status, but external parties did not have access to any insight into their permit.”

“Cloudpermit is heads and tails above the other software we looked at with respect to affordability and ease of use. It is simple and gives us what we need without trying to do all our work. It doesn’t cost an arm and a leg, and it isn’t trying to do a hundred things.”

“File transfers have increased in transparency as stakeholders, consultants, and contractors can have access to uploaded documents on Cloudpermit. These parties not only have access, but they can also track design updates and changes. This reduces the chance of miscommunication.”

"It was a priority for us to offer our residents online payment. Our finance team immediately recognized the value in this move, Cloudpermit was able to work with our building and finance teams, as well as our POS vendors, to make a seamless transition to online payment. We are proud of our work and how offering online payment has removed labour from our front counter staff.”

"We used to receive building permit applications in different pieces at the front counter, via email, or through our staff."

"Cloudpermit is a phenomenal and all-inclusive system that takes permits from application to final occupancy, I am incredibly excited to bring these four townships online for improved efficiency, ease of use, and convenience for our staff and citizens. We’re the first government to be online in our greater region, and I love that we can be the base Cloudpermit grows from to get more governments excited about this software across Michigan."

"Time was of the essence, There were people standing outside waiting to hear if they could go back into their homes or not, so we needed to respond quickly.”

"Cloudpermit was great because different users could work in the system at the same time in response to the tornado, While we were creating inspections for properties that needed an order, someone else was inputting information about the actual event. Other systems I’ve used in the past only allow one person to be working on one file at a time."

"Last year, we saw a 36 percent increase in permit applications overall with a 55 percent increase in single-family dwelling applications and a 19 percent increase in multi-family applications, Our inspections were up 120 percent compared to the previous year with 6,800 inspections, with some of our staff doing 260 inspections per month. We would have been lost if we had to use the systems we had in place before Cloudpermit to keep up with this building boom.”