69 Cloudpermit Testimonials

“We were trying to transition to remote work by scanning documents and using email to send them back and forth [during COVID-19]. This was much less efficient than keeping all our documents in Cloudpermit where we can access them in real time from anywhere. It is important to me that we are always improving our customer service.”

“The Cloudpermit team has helped us during this entire implementation process and is always happy to address our feedback and questions. The support that we’ve received from Cloudpermit has led us to where we are today."

“Municipality size doesn’t matter to Cloudpermit. From populations of 450,000 residents to 7,000 residents like St. Marys, Cloudpermit’s customer service is there for all municipalities.”

“I am amazed by how easy the system is to use and how fast we were able to get up and running. The Cloudpermit team was very responsive and helpful. I would enthusiastically recommend them to any municipality.”

“E-permitting has put all of our documents in one place. The tracking is phenomenal. There are no more lost documents and all the files are current.”

“We are very pleased with the time we have already saved since implementing Cloudpermit. It has really been an invaluable software that has helped us to eliminate our manual processes for applicants, builders and municipal staff.”

“We have one contractor in the area who submits a new application nearly every week. It took him much longer when we did not have e-permitting. He no longer has to visit the office, so he is very pleased with the new system.”

“It was important to involve our building community in our e-permitting decision-making and implementation process. We understood we were changing their day-to-day work, so we wanted to give them an opportunity to decide what was going to work best for them.”

“As a designer, I’m on the computer all day, so I could have worked with any of the e-permitting options presented.”

“We do not need to chase down applicants anymore when they forget to include a site plan, or sign off on a permit. With Cloudpermit, we review and close permits faster because we only receive complete permit applications. This improves customer experience and efficiency.”

“Cloudpermit impressed me because the software is intuitive, has a functional back-end, does not require IT support to run, and has the automation that I had only seen accessible to large municipalities.”

“I knew I wanted to implement e-permitting in Huron-Kinloss as it was the best way to manage new development in our township. We decided on Cloudpermit for a number of factors, such as its user-friendly and simple interface, its file management capabilities, and Cloudpermit’s continued drive to make the software work even better for municipal building departments.”

“We’d heard great things from other municipalities about how easy Cloudpermit was to learn how to use and how contractors found it easy to transition to a digital service. We decided to look into Cloudpermit to become more efficient during the pandemic and because of the positive experiences we’d heard within the building community.”

“We’ve received feedback from some of our contractors that they’re loving Cloudpermit. Contractors enjoy that they do not need to come to the municipal office to drop off plans and can upload plans when it’s convenient for them.”

“Cloudpermit and Middlesex County IT team were really in sync and proactive. They got the system up and running very fast. It has given us an important way to help our residents, and it has been especially critical during the pandemic when the building industry was allowed to move ahead, but the municipal office had to be closed.”