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Read 6 Client Heartbeat reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Client Heartbeat as their Feedback and Reviews Management Systems

Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.

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  • 6TestimonialsView
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Customer Rating Review Scorebased on 2018 reference ratings
4.7/5.0 (2018)

6Testimonials

  • "Our clients were more inclined to fill out Client Heartbeat surveys because they were more personalized, looked pretty, and they only had a few buttons to click and they were done. As opposed to our previous survey tool which didn't have the same appeal and couldn't see the results as easily. Another big benefit for us is that the tool lets us see what our clients are thinking about us, and over time see if their satisfaction has gone up or down. If a client gives us a bad score and Client Heartbeat tags them as 'at risk', we can proactively give them a call and solve their problems before they decide to terminate the contract."

    Joshua LewisDorks Delivered
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5 Case Studies

  • How Dorks Delivered Increased Survey Response Rates and Identified 'At Risk' Customers Worth Thousands of Dollars

    Joshua LewisDorks Delivered
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Additional Client Heartbeat Information & Resources

Read Client Heartbeat Reviews, Testimonials & Customer References from 6 real Client Heartbeat customers.

Browse Client Heartbeat Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Client Heartbeat.

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