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Client Heartbeat

Read 6 Client Heartbeat reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Client Heartbeat as their Feedback and Reviews Management Systems

Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.

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Customer Rating Review Score based on 2181 reference ratings
4.7/5.0 (2181)

6Testimonials

  • "Client Heartbeat provided actionable insights into where we needed to improve our service levels that would lead to higher customer satisfaction. By being able to track satisfaction across a period …

    Mimi Tan Operations Manager

  • "Client Heartbeat is so simple and easy to use, our clients just love filling it out. Now that we have the majority of our clients leaving us feedback, we feel …

    Chris Herbert Effective IT

  • “Client Heartbeat gives us valuable insights into how our customers really feel about our services.”

    Sue-Anne Coelli JBS Bookkeeping Services
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5 Case Studies

  • How R&G Technologies Increased Customer Satisfaction by 15%

    Mimi Tan Operations Manager

  • How Stea IT Saved an $180,000 Contract by Using Client Heartbeat

    Rune Tipsmark Stea IT

  • How JBS Gets Real, Honest Feedback From Over 70% Of Its Customers

    Kate Kuhle Communications Manager, JBS Bookkeeping Services
4 more case studies currently locked

Additional Client Heartbeat Information & Resources

Read Client Heartbeat Reviews, Testimonials & Customer References from 6 real Client Heartbeat customers.

Browse Client Heartbeat Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Client Heartbeat.

FeaturedCustomers has 1,899,012+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.