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Client Heartbeat

Read 6 Client Heartbeat reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Client Heartbeat as their Customer Feedback Management Software

Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.

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Customer Rating Review Score based on 2334 reference ratings
4.7/5.0 (2334)

6Testimonials

  • "Client Heartbeat provided actionable insights into where we needed to improve our service levels that would lead to higher customer satisfaction. By being able to track satisfaction across a period …

    Rune Tipsmark Stea IT

  • "Client Heartbeat was so easy and quick to set up. The pre-written questions gave us an excellent range of choices and once we had selected the questions which we wanted …

    Kate Kuhle Communications Manager, JBS Bookkeeping Services

  • "Our clients were more inclined to fill out Client Heartbeat surveys because they were more personalized, looked pretty, and they only had a few buttons to click and they were …

    Joshua Lewis Dorks Delivered
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5 Case Studies

  • Stea IT saves an $180,000 contract with Client Heartbeat

    Rune Tipsmark Stea IT

  • Dorks Delivered boosts survey response rates by 500% with Client Heartbeat

    Joshua Lewis Dorks Delivered

  • Effective IT increases survey response rates by 800% with Client Heartbeat

    Chris Herbert Effective IT
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Additional Client Heartbeat Information & Resources

Read Client Heartbeat Reviews, Testimonials & Customer References from 6 real Client Heartbeat customers.

Browse Client Heartbeat Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Client Heartbeat.

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