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Read 6 Client Heartbeat reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Client Heartbeat as their Feedback and Reviews Management Systems

Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.

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Customer Rating Review Scorebased on 2065 reference ratings
4.7/5.0 (2065)

6Testimonials

  • "Client Heartbeat provided actionable insights into where we needed to improve our service levels that would lead to higher customer satisfaction. By being able to track satisfaction across a period of time, I was able to see if the changes we had been making from a management level, actually funneled down to an improvement in customer satisfaction."

    Rune TipsmarkStea IT
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5 Case Studies

  • How Effective IT Increased Survey Response Rates by 800%

    Chris HerbertEffective IT
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Additional Client Heartbeat Information & Resources

Read Client Heartbeat Reviews, Testimonials & Customer References from 6 real Client Heartbeat customers.

Browse Client Heartbeat Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Client Heartbeat.

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