55 Click Travel Testimonials

"The travel team are so helpful whenever I call or email, they solve any problems that I have and go through bookings with me. Our travel team know us personally and are ever so helpful; as soon as I get through to them I know that I’ll be getting the very best service."

"The reservation team are fantastic. They are helpful every time I have a quick query or a complex flight to book. I consider the reservation team as my colleagues we work so well together."

"We made significant cost reductions by allowing travellers to take responsibility to book their own travel, and implementing pre-trip approval at the same time to control any high level of spend."

“Trust isn’t something that develops overnight, it has to be worked on by both sides. I have worked alongside the procurement team, getting to know them and how they work and both sides have invested time in the relationship. It’s a great team approach, I love working with them, they are a lovely team, we have fun together, support each other and work efficiently to get the job done.”

“At Click Travel our whole ethos is invested in supporting and providing an excellent service to our existing customers. We ensure that a Click board director attends all quarterly reviews for our top 30 customers. This way we get to meet the customers and hear first hand about what’s happening. We also work on the basis of no surprises, so when we knew that the company’s account manager would be absent for a period on maternity leave, we made sure that they were kept informed and introduced them to an equally qualified Account Manager, Matt, in good time to ensure a period of successful transition.”

"We appointed Click Travel because of their easy to use booking tool, clear reporting and great customer service. They demonstrated all this again to us when we retendered and have delivered against all measures."

“They’ve saved us the best part of a week in admin which we simply couldn’t afford.”

“Click offers us the perfect balance of an easy to use online system along with dedicated account management support, focused on working as a partnership to achieve our goals.”

“Liverpool Giants could not be delivered by one organisation – the Click Travel team played an important part in delivering what was a spectacular event. The stunning photos, the outpouring of emotion from residents and visitors to the area and the reaction of the media following this year’s event should remind us all of what we have achieved together.”

“I cannot fault Click’s offline service, the team are always there when we need them.”

“We can just take them and present them to others within the organisation to help us drive change from the inside.”

“If I was asked the question of which travel management company to recommend to another business – I would not hesitate in recommending both Click Travel as a company and Gemma Jones as an account manager.”

“Click Travel have provided us with the all the resources we need to achieve our objectives while giving our staff the autonomy to make their own decisions about travel bookings.”

“Click’s online booking tool is excellent. It’s user-friendly, which really speeds up the booking process, and if we do encounter any difficulties then the offline team are always quick to help.”

“We were really impressed with Click’s online booking tool and were confident that our travellers would find it easy to use, which would in turn speed up the process of booking our business travel and achieve the efficiency boost that we were looking for.”