“At Click Travel our whole ethos is invested in supporting and providing an excellent service to our existing customers. We ensure that a Click board director attends all quarterly reviews for our top 30 customers. This way we get to meet the customers and hear first hand about what’s happening. We also work on the basis of no surprises, so when we knew that the company’s account manager would be absent for a period on maternity leave, we made sure that they were kept informed and introduced them to an equally qualified Account Manager, Matt, in good time to ensure a period of successful transition.”
"What was even more astonishing was the fact that our average hotel rate had fallen by 24%, and our average rail fare by 10%."
“In the period since launch, 98% of bookings have been made online and 95% of bookings have been made within our travel policy. These results are outstanding.”
“Our relationship with Click Travel is excellent; it’s seen us save over £600k in Year 1 and renew our contract twice.”
“We are delighted with the service we receive from Click Travel. In a short space of time we’ve made significant savings on both travel and fees; savings which can now be invested into our vital charity work.”
“The implementation process was excellent. Click Travel was very helpful during the transition process. They also organised well-structured and easy to follow trainings for internal users.”
“We had complete confidence in the process, it was organised and controlled from start to finish. Click Travel are a pleasure to work with and a great company to do business with.”